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About Suzanne Wells
(Top Expert on this page)

Expertise
I can answer eBay selling questions such as what items to sell, eBay how-tos, marketing, shipping, and working with international customers.

Experience
I am an eBay Silver Level Powerseller. I have been an eBay seller since 2003 and have sold over 18,000 items as a one-person operation, have over 11,00 positive feedbacks from customers all over the world.

Education/Credentials
I have a BA in Business Administration, have written 5 books on eBay selling, offer free eBay instructional podcasts, have a free eBay discussion forum. My book, "The Stay-at-Home Mom's Guide to Successful eBay Selling" is available on Amazon, and has helped many moms create a lucrative home business selling on eBay.

Visit my website at www.ebaysellingcoach.com for eBay selling tips and resources.

   

You are here:  Experts > Shopping > Online Shopping > Buying & Selling Thru Ebay & Other Auctions

SubjectDate AskedExpert

auction11/21/2009Marvinator
  Q: I am interested in buying a heated cushion for my daughter for Christmas. I found one on Ebay I ...
  A: There are a few scenarios where this could happen. 1) The seller uses a drop shipping house. The ...
Store11/10/2009Suzanne Wells
  Q: A couple months ago on your blog you posted an article about website store off ebay. How is that ...
  A: The disadvantage having your own website, not through a channel like eBay or Amazon, is getting ...
ebay stores11/10/2009Suzanne Wells
  Q: I mostly sell internationally (my hubby is stationed there) would I want to open a store on ebay us ...
  A: It depends on what you are selling, and in what country your target market is located. The ...
About ebay11/9/2009Suzie Eads
  Q: I want to sell any product on ebay.com. And I don't know what better a new product to sell and in ...
  A: Based on your question, I am assuming that you've never sold anything on eBay before. I always ...
buying from seller who is using ebay as third party11/8/2009Suzanne Wells
  Q: ..this person is moving have you heard of this before? Ebay sends me the invoice, transaction etc ...
  A: What you are describing sounds like a scam. If it were me, I wouldn't touch this with a 10-foot ...
buying from seller who is using ebay as third party11/8/2009Suzanne Wells
  Q: ..this person is moving have you heard of this before? Ebay sends me the invoice, transaction etc ...
  A: I am not sure I understand your question. It seems that someone is selling an item on eBay and you ...
Selling a product online10/27/2009Suzie Eads
  Q: I run a small idependent video production business and had been approached by someone in my area who ...
  A: This is pretty exciting! I think it’s a great opportunity to be on the ground level of this ...
bought an item now seller will not sell what do I do10/21/2009Marvinator
  Q: I bought a bus on ebay sent the seller $550 deposit which was agreed on and then I was suppose to ...
  A: No, I have to admit, I've met no one who has taken such a seller to court. Let me suggest why. In ...
bought an item now seller will not sell what do I do10/20/2009Marvinator
  Q: I bought a bus on ebay sent the seller $550 deposit which was agreed on and then I was suppose to ...
  A: In the long run, getting your money back is the best you can hope for. Here's why. Although Ebay ...
Ebay traffic9/23/2009Suzanne Wells
  Q: My name is Fiona and I was looking at articles on how to increase traffic to my ebay shop. There is ...
  A: Fiona. The fees to sell on other eBay international sites are different in structure, so the fees ...
Traffic in my store9/20/2009Suzanne Wells
  Q: I opened my ebay store one month ago (I've been selling on ebay for 10 years). I have auctions and ...
  A: the answer to this question depends on many factora. What type of product are you selling? What is ...
How to sell, payment methods9/14/2009Russell Smiley
  Q: I use to sell on ebay just personal stuff I didn't need anymore, at that time when buyers sent check ...
  A: No, you don't need a merchant account. Paypal is not the only payment option. You can also have the ...
ebay9/14/2009Marvinator
  Q: respected sir i am a seller on ebay of indian coins and currency notes MANY TIMES SOME FRAUD BUYERS ...
  A: There is little you can do to alleviate the problem of 'fraudulent buyers' but yucan protect ...
Finding someone to sell my eBook ?9/1/2009Suzanne Wells
  Q: how can I find someone to sell my eBook? You can look at my site - ...
  A: eBay no longer allows the delivery of digital ebooks. You can sell them on eBay, however, the ebook ...
Shipping?9/1/2009Suzanne Wells
  Q: I want to sell my Pokemon Ruby & Sapphire which are being sold as cartridge only. I was wondering if ...
  A: you don't have to ship with UPS. You can ship the item either First Class or Priority Mail with ...
Shipping?9/1/2009Marvinator
  Q: I want to sell my Pokemon Ruby & Sapphire which are being sold as cartridge only. I was wondering if ...
  A: Sorry for the delay in getting back to you. I was called out of town unexpectedly. As to your ...
Half.com8/31/2009Marvinator
  Q: I was wondering if it's safe to video games from half.com,which is owned by ebay.
  A: Half.com and Ebay.com are merely venues for advertisements. When you buy, regardless of who you're ...
Two Big-Time Sites8/27/2009Suzie Eads
  Q: Which do you think is better: Craigslist or Ebay? Thanks!
  A: I get this question a lot. I always ask the questioner; "What kind of items are you wanting to ...
Two Big-time Sites8/27/2009Suzanne Wells
  Q: Which site is better for selling items: Craigslist or Ebay? Thanks!
  A: it depends on what you are selling. Craigslist is great for large items like furniture or exercise ...
VERO HATES ME! Plese help8/27/2009Suzie Eads
  Q: I bought a ton of stuff from Frys and Circuit City when they went out of business. I bought it as is ...
  A: Brant: VeRo is eBay's Verified Rights Ownership program. It isn't eBay that is shutting you down, ...
How to find ways to advertise my eBay auctions8/25/2009Suzanne Wells
  Q: I recently discovered your writing and am enjoying your articles very much. Do you happen to know ...
  A: Jill, there are almost unlimited ways to promote your store on the internet without paying anything. ...
Swoopo8/12/2009Rob James
  Q: Dest Rob: Have you heard of Swoopo? http://www.swoopo.com/ It really sounds too good to be true ...
  A: Sorry for the delay. I have seen Swoopo. It is an interesting idea that is legitimate. The way it ...
fees7/30/2009Russell Smiley
  Q: I am new to the selling on ebay and am trying to figure out what the fees are to sell items. I am ...
  A: The fees you pay depend on how much you are selling the item for. You first have the insertion fee. ...
"free" shipping7/30/2009Marvinator
  Q: I bid on a large maple hutch on 7/27/09. The item is located in the middle of the US and I live in ...
  A: I know this is not what you want to be hearing, but you are at fault here. Yes, the seller sort of ...
Discounts7/28/2009Marvinator
  Q: I have been contacted by a buyer who claims that the goods i sold him were not as per the ...
  A: This is one of the really bad situations about Ebay. Buyers can leave whatever feedback they want ...
seller relisting item I had won7/25/2009Darren Waldron
  Q: I bid for a second-hand metal detector and on July 15th won the item for £240. Within just over an ...
  A: yes I totally agree however from our own experience there is sometimes a difference in what eBay ...
seller relisting item I had won7/25/2009Darren Waldron
  Q: I bid for a second-hand metal detector and on July 15th won the item for £240. Within just over an ...
  A: I'm sorry to hear of your problem on eBay. Sadly there is very little you can actually do, we have ...
How to get a question answered (in less than a week)7/22/2009Marvinator
  Q: Although there has been some marginal improvement recently, it seems that the typical way of getting ...
  A: I'm not sure there is any real "ettiquette" other than being polite and including as much ...
How to get a question answered (in less than a week)7/21/2009Marvinator
  Q: Although there has been some marginal improvement recently, it seems that the typical way of getting ...
  A: In many ways, using the Ebay help system is only good if you want to know basic information. ...
Dropshippers?7/18/2009Suzanne Wells
  Q: I'm interested in selling online but would like to know are there any good dropshippers you can ...
  A: Yes, there are several. Here is a blog post about using eBay's partner drop shipper: ...
depression glass6/24/2009Suzie Eads
  Q: My wife is dying{Hospice} She has a large amount of depression glass I need to sell for funeral ...
  A: Matt; I am so sorry to hear about your wife. I am so very sorry that you are going through this ...
figuring out shipping6/17/2009Rob James
  Q: I am an occasional seller on ebay and I sell only to the U.S. and charge a flat shipping amount to ...
  A: While it may seem simpler to charge a flat rate for shipping, it really may not be. Charging a flat ...
ebay, figuring out shipping6/17/2009Russell Smiley
  Q: I am an occasional seller on ebay and I sell only to the U.S. and charge a flat shipping amount to ...
  A: You can go to the post office site to calculate the postage. It has many countries and will tell you ...
online purchase?6/5/2009Suzie Eads
  Q: I read your bio and it seemed that you might know something about online purchasing other than eBay, ...
  A: I looked at your link, and when you click on "Men's Regular Microfiber Raincoat" it takes you to ALL ...
online purchase6/5/2009Rob James
  Q: I read your bio and it seemed that you might know something about online purchasing other than eBay, ...
  A: It appears that the first page is a storefront. Once you click an item it takes you to the ...
Ebay legally binding question5/15/2009Suzie Eads
  Q: I made a motorcycle purchase. It has been 11 days and the seller has refused to return my calls or ...
  A: Guy; What you have is a Non Selling Seller and it is against eBay rules to do this to a buyer. You ...
selling on ebay5/13/2009Suzie Eads
  Q: we recently sold a 72 terry camper on ebay,we put on the ad that it had damages and needed to be ...
  A: Jeff; Do you have the ebay item number? I would like to look at it if possible. Also can you give ...
Ebay-someone changed my information5/7/2009Rob James
  Q: I just actually sent you a question. The address the person put was to throw people off, by spelling ...
  A: As I stated in my last reply, I would contact them immediately. You can do so by following this ...
Ebay-someone changed my information5/7/2009Rob James
  Q: Recently, someone went into my account and bid on some items of high value. I luckily noticed the ...
  A: I would contact them immediately. You can do so by following this link: ...
Ebay listing removed- Violations of Design Intellectual property3/17/2009Rob James
  Q: I am very frustrated with Ebay policies. I had a listing of a generic spy pen camera completely ...
  A: I can relate to your frustration with eBay. It seems as though they have really taken a CYA approach ...

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Questions by
Active Experts:
Suzanne WellsRussell SmileySuzie Eads
MarvinatorDarren WaldronRob James
   

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