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Buying & Selling Thru Ebay & Other Auctions/eBay wrongfully suspended my account

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Question
Hi,
I saw the post about your experience with eBay suspension.
I have the same problem. Two weeks ago I registered with eBay and it was all going great, until I received the suspension mail.
The reasons were "Abusing eBay" and "violating the Spam policy". I did not do any of those.
They wouldn't be more specific. I sent them the fax and they said it's incomplete, although I sent them all they asked.
I tried phoning, I tried live help, but the clerks didn't offer me any good advice.
I am really lost. Can you help me out?
Thanks,
Vlad

Answer
Please send me your suspension letter from ebay. please do a follow up question and then copy and paste it into your follow up question, then I will do my best to advice you on what to do. I have never got suspended for this, so this is kind of out of my expertise, but I will do my best to help. Also include what you need to do to get your account reinstated, it should give a brief description.

Buying & Selling Thru Ebay & Other Auctions

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Russell Smiley

Expertise

I can answer most eBay buying and selling questions. I can answer questions regarding setting up a Ebay account and creating a selling account. I can also answer questions regarding Paypal, which is essential to your eBay success. I can answer questions on how to establish a good feedback rating if you are a new seller. In rare cases you may receive a damaged product or no item at all, I can guide you though contacting the seller and requesting a full refund though eBay and Paypal if you need to. I am familiar also with most of eBays policies and rules. I can also give you tips on how to spot bootleg software. I cannot answer questions on how to start your own eBay business, find good drop shippers, and find really cheap merchandise on the Internet to sell on Ebay for a profit.

Experience

I use eBay regular to sell my products around my house that I no longer use. I have 135 positive Feedback rating. I always have Paypal listed as a payment option, so I am familiar with using Paypal. I have been an eBay member since 2003.

Education/Credentials
High School Graduate

Awards and Honors
135 positive feedback rating Honor Roll

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