You are here:

Buying & Selling Thru Ebay & Other Auctions/Ebay-someone changed my information

Advertisement

Expert: Rob James - 5/7/2009


Question
Hello,
I just actually sent you a question. The address the person put was to throw people off, by spelling acres "arces"
So i used yellowpages and found the person

     
Mary Sherbert
100 Koeneman Acres
Chester, IL 62233
(618) 826-3730

now that I have their phone number, name, and address, how can i let officials of ebay and paypal know what this person is doing?

Thank you

Answer
As I stated in my last reply, I would contact them immediately. You can do so by following this link:

http://contact.ebay.com/ws/eBayISAPI.dll?ContactUsNextGen

Once there, select the topic "I think someone used my account."

At the next page you can click on the "Call Us" link on the right side of the page. They should be able to assist you.

Buying & Selling Thru Ebay & Other Auctions

All Answers

Answers by Expert:

Ask Experts

Volunteer

Rob James

Expertise

Hi there! After being a member of the eBay "community" for the past ten years, I have decided to look elsewhere to sell my items. Ebay has, and will agiain in the next month, instituted rediculous policies and fee increases that are not beneficial to the small seller. They are positioning themselves to be another site such as Amazon and are forcing sellers to reduce or eliminate shipping charges (even when they must pay to ship items) as well as preventing the acceptence of checks or money orders as payment. This is all geared to improve eBay's bottom line. I will still be happy to help answer most any question you may have regarding the buying and selling experience on eBay based on my experiences. However, I am looking at sites such as ebid.net that are much more favorable to us small sellers and buyers. You may want to check them out as well.

Experience

I've been an active member on eBay for almost ten years. I started buying and selling as a hobby and turned it into a business that I ran from home for a time.

Education/Credentials
Nothing special here. Some college. Went to work in the computer industry when the PC was just rolling out to the desktops of the world. I'm streetsmart and self taught in most things I know. Especially with eBay and online selling.

©2012 About.com, a part of The New York Times Company. All rights reserved.