Expert: Rob James - 5/7/2009

Question
Hello,
Recently, someone went into my account and bid on some items of high value. I luckily noticed the bids before the items ended and had ebay remove the bids, and I changed my password. However, I was not notified that the person also changed the primary address to his own. I just ordered an item and now it is going to be shipped to the wrong address.  
I notified the seller and they said they would try to get a stop mail card to the post office, so Im hoping for that.
But my question is this: the address the person who went into my account put is probably theirs, and so is there anyway I can give ebay that address so they can stop that person from any further actions in taking control of other peoples accounts? Also, the address given was

MARY SHERBET
100 KOENEMAN ARCE
CHESTER, IL
62233
United States

The name might not be real, but i googled the address and nothing came up. If the address is not real, then it should come back to the seller, however, paypal shows that it is a confirmed residential address. How can I let ebay aware that this address might be linked to identity theft?

Thank you for your time

Answer
I would contact them immediately. You can do so by following this link:

http://contact.ebay.com/ws/eBayISAPI.dll?ContactUsNextGen

Once there, select the topic "I think someone used my account."

At the next page you can click on the "Call Us" link on the right side of the page. They should be able to assist you.

Good luck,
Rob