Expert: Marvinator - 9/14/2009

Question
respected sir

i am a seller on ebay of indian coins and currency notes
MANY TIMES SOME FRAUD BUYERS REPORT TO PAISA PAY
1.THAT THEY DID RECEIVE THE PARCEL BUT IT WAS EMPTY
(HOW TO MEET THIS PROBLEM)
2.ITEM IS SIGNIFICANTLY DIFFERENT THAN ITEM DESCRIBED ALTHOUGH THEY ARE SUPPLIED A NOTE BEARING THE NOTE NO. WHICH IS PRESENTED IN SCAN IMAGE.
(HOW TO MEET THIS PROBLEM)
REGARDS
SOM  

Answer
There is little you can do to alleviate the problem of 'fraudulent buyers' but yucan protect yourself in some ways.   First is to use a shipping service which will track your package door to door.  This will get rid of those reports that the item was not received.  As for the empty package, other than providing a notarized statement of content to Paisa pay, there is little you can do.  While auctions are going on, you can check the feedback on potential auction winners to see if there are any odd comments.  Yes, Ebay does not allow Sellers to leave NEGative comments anymore, but that doesn't mean that someone has not left 'truthful' statement of the buyers in a "positive" feedback, so always check. Good sellers will let you know of prospective problems (and you can do the same on buyers who have "stiffed" you.  

As for the condition, perhaps you need to be harsher with your judgement of the condition of your items.  You may think that the item is 'Fair' but a collector may think is is less than fair.  The more you rethink your items the better you will do.  And I know what you're thinking, that by rating it lower, your profits will go down.  In the long run, lower profits may be easier to take than a ruined reputation.  

Here is a good page on teh grading of paper money:
http://www.thecurrencyhouse.com/index.cfm?pgx=grading