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You are here:  Experts > Shopping > Computer Peripherals > CD-ROMS & DVD Problems

SubjectDate AskedExpert

New icon on task bar.8/2/2007Donald Fisher
  Q: A new icon has appeared on my task bar. When I right click it, it says, "Safely remove hardware." ...
  A: These two devices should be USB devices and this option allows you to remove them electronically ...
Reading second session in DVD7/30/2007Donald Fisher
  Q: I recorded some mpeg files on a DVD at office using nero 6 in two session. When I read the disk at ...
  A: So you can read all the files from both sessions on one computer but not another? Is the second ...
CD-ROM spin speed7/30/2007Donald Fisher
  Q: If a CD-ROM's usual spin speed (1x (when the laser is near the centre of the disk)) is around ...
  A: You are correct. The maximum spindle speed of a 52x CD-ROM is 26,000rpm. However, that is normally ...
dvd and cd rom drives quit working at the same time7/25/2007Donald Fisher
  Q: I have a dell dimension 4700 desktop computer and one day last week, both the dvd and cd rom drives ...
  A: Make sure they are enabled in your BIOS and that their jumpers are properly set. You may also want ...
booting from cd drive or usb drive7/22/2007Donald Fisher
  Q: I need to re formate my drive. I don't have a floppy disk installed, I do have one but since I ...
  A: This site has a great tutorial for creating a bootable WinXP install CD. ...
DVD-R or DVD+R is better?7/21/2007Donald Fisher
  Q: I want to know the difference between the two formats DVD-R and DVD+R on the practical basis, and ...
  A: I don't believe either to be "better" at all. They are simply different recording formats and the ...
Copying DVDs on the computer11/10/2006Roy Bonner
  Q: I have a DVD/CDR-W combo drive on my computer. Can I copy DVD's with this drive or do I need a ...
  A: You can, given the right software, and given that you can accept lower quality and the film split ...
dvd-player/recorder11/9/2006Roy Bonner
  Q: dvd-player/recorder Would you know the difference between up-converting as opposed progressive scan, ...
  A: I must confess to not knowing anything about up-converting, however, progressive scan is easy: ...
DVD ROM Drive11/9/2006Roy Bonner
  Q: I have a Compaq Armada 7800 Laptop Computer (Armada 7800 6300/T/8000/V/M/1)(Serial #7920CB631264). ...
  A: I don't really understand this at all, a music CD is just as much a data disk as any other whether ...
urgent11/8/2006Roy Bonner
  Q: Media test failure, Check cable. PXE-M0F: Exiting Intel PXE-ROM?
  A: Fairly clear I thought, you have a hardware failure which is causing a problem reading the disk in ...
Sony DVD RW+-11/8/2006Roy Bonner
  Q: When i play the DVD movie or Audio then i am getting the error like DVD plug in required.
  A: What on earth are you using to play these DVDs with? Sounds like Media Player 7 or 8, these earlier ...
DVD/CD drive reading problems11/7/2006Roy Bonner
  Q: Gigabyte 6-Quad Edition motherboard ( GA-965P-DQ6 ) Intel Core 2 Duo Processor ( 2.4 GHz ) 2 ...
  A: Well it's fairly obvious why you couldn't get '98 to load! You might just as well have tried picking ...
DVD sound problem when playing11/6/2006Roy Bonner
  Q: I have a sound problem when playing a dvd movie. The sounds is great and its actually perfect but ...
  A: I suspect you have got the sound settings mixed up on your playback system. It probably defaults to ...
DVD does not open Films or any video film11/6/2006Roy Bonner
  Q: my DVD open and recognize any CD and open it and read it But whenever i enter any cd witch contains ...
  A: Are you sure that you actually have a DVD drive? If you just have a CD drive it certainly won't see ...
DVD/CD drive reading problems11/5/2006Roy Bonner
  Q: I got my brother a new computer for his birthday. His DVD/CD drive reads the Windows 98 cd, but once ...
  A: Easy, throw away the ancient '98 disc and get a copy of Windows XP or a decent version of Linux. The ...
my slow pc11/5/2006Roy Bonner
  Q: my pc is like 9 years old i really want to keep it.but i'm runing xp on it and it runnnnnssss ...
  A: Sorry, but NO! '98 is now unsupported and sadly lacking in security, so any machine running '98 is ...
copied DVD playback freezes, stops11/4/2006Roy Bonner
  Q: Sorry, I did use DVD shrink first, but if it played once, or several times, wouldn't the copy ...
  A: sorry, misunderstood your question, sounded as though you were saying you had played it several ...
Re-sizing Desktop Monitor11/3/2006Roy Bonner
  Q: Recently, my 21 Gateway monitor went blank. While waiting for a replacement, I moved a Dell 19" in ...
  A: You should not need to reset anything, the display should automatically accommodate your replacement ...
copied DVD playback freezes, stops11/3/2006Roy Bonner
  Q: I have a Dell Optiplex 150 with added memory and have been burning DVD's more or less with no ...
  A: Well, you don't believe in giving me much to work with, but here goes: If it was a commercial DVD ...
sony dvd11/2/2006Roy Bonner
  Q: i installed a sony dvd internal drive. it will play cd music fine but when i play a dvd movie there ...
  A: No, this is nothing to do with your sound card, it's just that where CD audio is hardwired direct to ...
dvd recognition10/31/2006Roy Bonner
  Q: I just got my DVD burner and put it in my hardrive. I connected teh two cables and turned on my ...
  A: First, you must check the setting on the rear of the drive. There is a 'jumper',(a plastic cap which ...
Dvd sound problems10/30/2006Roy Bonner
  Q: Dell E1505 Inspiron. When I playback a DvD movie, the sound begins to break up at around 50-55 ...
  A: This sounds like your system running out of resources. Check on your system tray, if you have lots ...
DVD/CD Burner stopped recognizing CD-R's10/30/2006Roy Bonner
  Q: For some strange reason, my DVD/CD burner suddenly stopped burning or even recognizing CD-R's. It ...
  A: Afraid so, all these drives use a dual laser package, one for CDRs and the other for DVDRs, (funnily ...
problem burning photos and music to cds10/29/2006Roy Bonner
  Q: Hey there, have acer pc amd semptron processor/windows xp home edition service pack2 bought in ...
  A: Have you ever burned a CD before? I'm not being rude you understand, but just trying to find out ...
DVD Writer10/29/2006Roy Bonner
  Q: I am having a problem with my dvd writer,it seems everytime i write a dvd the sound of the voice is ...
  A: This is a failing of the authoring software you are using. As you may well know, DVDs have to be ...
DVD Problems and confusion10/28/2006Roy Bonner
  Q: Good day, My dvd drive Matshita sw 9584d will not burn. From my JVC digital video camera via ...
  A: Apart from the fact that the drive reads DVDs OK, I would have suspected a problem with the drive, ...
DVD/CD Drive won't open10/28/2006Roy Bonner
  Q: I have a DVD/CD rewriter on my computer. I went to burn a disc today and the drawer will not open! ...
  A: This is normally caused when there is a disk in the drive which cannot be read. This may be a faulty ...
dvd writer/player10/27/2006Roy Bonner
  Q: Computer: Compaq presario SR1830NX Computer's age: 6 months OS: WinXP DVD RW: Lightscribe DVD RW ...
  A: At 6 months old the system is still under warranty I suppose, so I'd make this Compaq's problem. It ...
I/O Device Error on some DVDs only10/26/2006Roy Bonner
  Q: The problem is, it's on my Toshiba recovery DVD! The drive plays all CDs and most DVDs, but it ...
  A: The disk has a fault on it, you will need a replacement from Toshiba. The only question is whether ...
New CD/DVD in laptop10/25/2006Roy Bonner
  Q: Replaced cd/dvd drive in laptop as the plastic centre died. New one same make but slightly different ...
  A: Well since you gave me no information at all to speak of I can't be certain, but it sounds as though ...
About CD and CDRw DVD Player Hard Drive10/24/2006Roy Bonner
  Q: I have a IBM Thinkcentre and recently it got a virus and I fixed it ok now when I go to the start ...
  A: so far as I can see from what you have said, you still have your hard drive (C:), it's only the CD ...
Error on cd drive10/24/2006Roy Bonner
  Q: i have a dell computer my cd drive went out, so i thought. When i instaled my new one it has the ...
  A: Just what version of windows are you using, with the possible exception of win2000, windows doesn't ...
emachines dvd drive problem10/23/2006Roy Bonner
  Q: i have an emachines with a cd - dvd writer combo drive and sometimes when i insert certain dvds it ...
  A: I think that this is because some dvds take a bit more reading than others. Some dvds take a few ...
CD/DVD rom issues10/23/2006Roy Bonner
  Q: Well, I did all that and the problem isn't gone. I was at 85% free before I did the defrag so it ...
  A: First, DMA (Direct Memory Access), is a method of reading and writing a disk drive without using ...
dvd region settings10/22/2006Roy Bonner
  Q: is it possible to two dvd drives on one machine with one drive set to rgion1 and the other drive set ...
  A: The answer is yes you can. In fact you can by and large have as many as you have the interfaces for, ...
DVD Problems10/21/2006Roy Bonner
  Q: When I play a DVD on my computer it acts like it is on the wrong speed. I have 2 drives and they ...
  A: This is because your system, for whatever reason, isn't running fast enough to play the DVD ...
CD/DVD rom issues10/21/2006Roy Bonner
  Q: Well I got the computer less than a year ago. It is a compaq with media center. 250 GB hard drive, ...
  A: Well, you just confirmed what I suspected pretty much. First, I doubt you have ever defragged your ...
CD/DVD rom issues10/20/2006Roy Bonner
  Q: My computer has started giving me playback trouble. The CD-Rom and the DVD-Rom drives have both ...
  A: It sounds very much like your system is running low on resources. Can you get back to me with some ...
My CD-ROM Drive Door is not opening10/19/2006Roy Bonner
  Q: I have a problem with my CD-ROM Drive Door it is not opening when I want to Eject.Please tell me ...
  A: There are a number of reasons why the door of your drive may not open, they are as follows:- Power ...
dvd10/17/2006Roy Bonner
  Q: I copied a DVD to HD (XP) by using DVD Decrypter 3.5.4.0. (Lightning UK!), but I got message when I ...
  A: Could be any of two or three things. First windows XP can't write DVDs, only CDs, so you would need ...

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