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CD-ROMS & DVD Problems/installed software with cd on my computer

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Question
installed software with cd on my computer a while ago, it was for photo printing etc. it worked fine until yesterday when i itried to open it it would not, an error sign kept coming up. i uninstalled it and tried to reinstall but now it will not even install, error keeps popping up. computer is not readind disk.

Answer
Hello Anthony

Thanks for your question, I will try and resolve it for you. The error message that you are receiving is being caused by the fact that the program is trying to install, however it is reading a left-over registry entry that is telling the system it is already installed.
This can be solved by downloading and installing Revo Uninstaller from this link

http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html?tag=mncol;1

This is a cracking FREE program that knocks the spots of anything inside windows.
Once installed, look for your program on the list and select it and click UNINSTALL then ADVANCED
and this will kill off all registry entries held in memory of this program.
Now if this does not work because REVO does not see the original installed program .EXE file, download this from here
http://download.cnet.com/Auslogics-Registry-Cleaner/3000-2094_4-10909814.html?ta...

Install and run it, and let it find and remove any invalid entries of your program.

It should then accept a clean install of the program from the disk
Best

CD-ROMS & DVD Problems

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Mark Thomas

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choosing all kinds of interior and exterior disk systems,for desktops,netbooks,laptops.and gaming rigs. Setting up in home or office environment. Installation of software and advice on network and hardware set ups. General polite and friendly advice to beginners and experienced users with just about all things in the computing world. (30 yrs experience ) Volunteer Expert Since Oct 2010. One of my friends and "guru" was a previous expert in this category,and in tribute to him and what he has taught me over the years,I am glad to help you. Please re - send question if I am shown as "MAXED OUT" There is a lot of problems out there

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Systems Network installer and controller System roll out and beta tester supervisor Network administrator and system analyst. National Instructor in various PC systems I have been a computer "geek" for over 30yrs and and have purchased and repaired every computer from the ZX Spectrum in 1982, right up to my current advanced gaming system. I have encountered every problem and made every mistake along the way ! and can hopefully give sound practical advice to those new and old , as I have worn their shoes, and been there and done that.Volunteer Expert Since Oct 2010.

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