Expert: Eileen Cronk - 10/19/2011

Question
QUESTION: Hi Eileen,
I purchased a beautiful veneered dresser for my mom and during the move one of the drawers got smashed on the top (about 1/2 inch) and on the bottom (about 1 inch).  I have filled with a stainable wood filler that took the stain well but the finish is grainy and dull.  I tried polyurethane over the top and had to remove because the grain was still evident.
Used a different wood putty over the top, but it wouldn't take the stain - although it said "stainable". Had to remove it also.
What can I do to prepare a smooth surface that will hold the stain and take the poly with a sleek finish?
Thank you for your help,
Cici

ANSWER: Hi Cici
Nice to hear from you.
So sorry this has happened.
The proper way to fix this is by replacing the veneer. However you are in a bind with this repair and I'll try to help.          
Try to scrape out the filler you applied. (carefully so you do not do more damage.)
No need to remove it all but try to get the top most stuff off.
Next go back to using the filler that did take the stain.(As you have found out, fillers that say "stainable" are not always as promised.)
In order to get a super smooth filler job, you will do this..apply a coat of filler. Let this dry really well. Use fine sandpaper on a sanding block to sand the high areas a bit. Then apply another coat of filler. Let dry again. Sand this back with the sanding block being careful not to damage the surrounding veneer. Then one more coat of filler, dry well and sand very smooth.
Filler applied in this way does not show "grainy". It actually has a slight gloss.
Next your stain and finally hit the area with a couple sprays of high gloss aerosol lacquer.
Get back to me if needed
Regards
Eileen

---------- FOLLOW-UP ----------

QUESTION: Thanks so much for your help Eileen!
Since I need to start over, is there a product you'd like to suggest, or a favorite that you like to use?  Should I use a wood epoxy?
With much appreciation,
Cici

Answer
Hi again Cici.
I'm glad you got back to me.
I should have mentioned the type of filler I use.
Also I should have mentioned that you can get filler in different colors.
So get a tube of Elmers wood filler in the darkest color closest to your wood.
I would still apply the coat of stain to it. In fact you can lightly wipe the entire drawer with your stain as it will not harm anything. Just conceal any other nicks or scratches in the wood.
Best of luck
Eileen