|Rating(1-10)||Knowledgeability = 10||Clarity of Response = 10||Politeness = 10|
|Comment||Dear Mr. Eldredge, Thanks so much for your clear, detailed comments. We followed your advice--to insist on cabinet doors free of imperfections--and KraftMaid is actually replacing six doors!! Regarding the inside of the doors: the rep says those are the "B" sides--as opposed to the "A" sides (i.e., the outside)--and that they are never finished as smoothly as the A sides unless one has ordered custom-made cabinets. Oh, well... In any case, thanks again. It's good to know you're out there if I have other problems/questions in this area. Best wishes, Judy Cusick|
Answers by Expert:
We have been in the wood care business for almost 30 years (we are still learning) We do refurbishing and touch-up of furniture, paneling, antiques etc. The number one question that we receive; is what do I use on my furniture, to keep it looking moisturized, clean and get the depth perception back into the finish. I believe we can help on products to use and answer questions on why we don't use certain products that are available to us. I am sure that there are many questions on wood care that we can't answer; but, give us a try anyway. We find that many people use products for maintaining the wooden furniture, etc., and can't understand the reason it looks worse as they continue to use certain products. Most people use the products that their mothers and grandmothers used. Finishes on furniture have come a long way; from shellacs, waxes, varnishes etc. Give us an email and see if we can help with some of your questions and concerns.
Have worked in Omni, Brown Palace etc. hotels.
Have refurbish items in the Colorado Govenors mansion and the Colorado Capital building etc.
We have been caring for millions of dollars worth of furniture and antiques for large corporations for years.
Have received certificates from numerous companies who teach wood care clases through-out the country.