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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Dear Rob, Thanks for the info....(I chuckled about your suggestion of asking the auto parts guys to help me put it in....I use to get away with that kind of thing but now at 55 I don't even try...Although I have been known to take my daugher, she's 20 yrs old and pretty & just a doll, to auto parts or the mechanics for just the same reason. Light bulbs are usually easy to replace in most of the cars/vans I've had but I think Cadillac like complicate things. I am going to assume that when you say the fiber optic is for the monitoring you are refering to the "Twightlight monitoring' where the lights come on by themselves etc. We had to have that feature disabled 2 weeks after we got the car, the headlights wouldn't turn off AT ALL until I disconnected the battery. So the mechanic disconnected the system some how. (My son bought the car in October 2009 and it only had 46,000 miles and he's had to have a few rhings repaired but overall its worked out to be a great deal. Thanks again for all your help, Barbara | ||
Alarm system questions cannot be answered on this forum. These systems are not what I can answer. Without being physically at the vehicle and not knowing what kind of electrical service has been done on the vehicle, there is no possible way to give an accurate answer over the internet. My expertise is in Ignition/key based anti-theft systems. These issues include GM VATS (resistor chip in key blade) PASSLOCK (MRD)-ignition lock rotation based, no special ignition key and the PKIII Transponder (computer chip in key) systems. These systems are not alarm based and are integral with the starting of the engine. This is why I cannot diagnose alarm problems without physically looking at the vehicle: Alarm systems are a completely different annimal than ignition key/lock based anti-theft system. Many alarm questions come from vehicles 10 years old, and since older, many hands that had been involved over the years.I am an expert in all GM factory (ignition/key based)systems. Alarm system questions pose to many situations beyond my knowledge as to what has been done to the vehicle over the years. Some guy may have actually wired the stereo into the alarm system. Who knows? Over my past 30 years in vehicle wiring repair, I have seen unbelievable wiring disaters done by guys that consider themselves "mechanics." I have seen stereos and alarms intalled using surgical tape. I have seen modules burn up, un-fused circuits, wiring jambed between the doors and even lamp cord used for a starter kill. To answer alarm questions over the internet without examining the vehicle is like asking; What does it take to remove a dent?
Education/Credentials-ASE certified. 11 years with a GM dealer and 17 years with a repair facility dealing with only the repair of theft recovered vehicles.

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