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Cadillac Repair/2006 cadillac escalade

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Question
hello - i sent in a question about my audio system not working - no stereo or vehicle chimes - got an auto responder reply that you answered this before but i can't find it anywhere on the website - do you think you could help me locate the answer?  i just had a new battery and starter installed about 10 days ago and yesterday the audio just quit.  thanks

Answer
Hello,

I apologize. It was a very long day for me and I marked the wrong box that it was a duplicate question. The box I was supposed to mark was that it is out of my expertise and I don't know the answer to assist you other than to tell you to do what I do and obtain the factory service manual that has all the diagnostics you will need to correct the problem. There are diagnostic flow charts and you my be able to see what is giving you the problem. This is the same manual the Cadillac dealer has and its very inexpensive. The cost is $30 for a one year membership and you can download the manual instantly. I hope this assists you. http://www.alldata.com

Good Luck!

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Rob Painter

Expertise

Alarm system questions cannot be answered on this forum. These systems are not what I can answer. Without being physically at the vehicle and not knowing what kind of electrical service has been done on the vehicle, there is no possible way to give an accurate answer over the internet. My expertise is in Ignition/key based anti-theft systems. These issues include GM VATS (resistor chip in key blade) PASSLOCK (MRD)-ignition lock rotation based, no special ignition key and the PKIII Transponder (computer chip in key) systems. These systems are not alarm based and are integral with the starting of the engine. This is why I cannot diagnose alarm problems without physically looking at the vehicle: Alarm systems are a completely different annimal than ignition key/lock based anti-theft system. Many alarm questions come from vehicles 10 years old, and since older, many hands that had been involved over the years.I am an expert in all GM factory (ignition/key based)systems. Alarm system questions pose to many situations beyond my knowledge as to what has been done to the vehicle over the years. Some guy may have actually wired the stereo into the alarm system. Who knows? Over my past 30 years in vehicle wiring repair, I have seen unbelievable wiring disaters done by guys that consider themselves "mechanics." I have seen stereos and alarms intalled using surgical tape. I have seen modules burn up, un-fused circuits, wiring jambed between the doors and even lamp cord used for a starter kill. To answer alarm questions over the internet without examining the vehicle is like asking; What does it take to remove a dent?

Experience

Education/Credentials-ASE certified. 11 years with a GM dealer and 17 years with a repair facility dealing with only the repair of theft recovered vehicles.

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