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Cameras/Camera not connecting to PC via USB

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Question
Hi there.
I have a Fujifilm A350 and when I connect it to the USB port and turn it I then go into a picture editing program however it does not connect to this. It says "could not connect to camera" I am wondering if its a USB issue? How can I solve the mystery why it wont connect?
Jack.

Answer
Several things need to be checked: What other devices work in the same usb, Do you have other usb ports to try, have you updated your Operating System while the camera is plugged in? Do a Custom update not the Express update.
Uninstall the software and reinstall it. If you are in XP or Vista be sure and power down, wait and then power up the PC each step of the way when you uninstall and reinstall. Also try the factory web pages concerning the software and the camera.
Good luck, lmk the results.
Gary Mann

Cameras

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Gary Mann

Expertise

Having trouble installing your digital camera? Digital storage device not working? Years of help desk knowledge available. Blue Tooth problems? Sorry no Mac information. I do not answer questions about SLR / Film Cameras. Please Try Google Searching before you contact me, PLEASE :)

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Years of help desk experience: AOL,General Electric, Dell, AT&T, Seagate Technology, and Direct TV. Support for digital cameras,hard drives,webcams,flash drives,blue tooth devices,wireless devices, readers and writers.


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Industry A+ experience, Chat Issues both Audio and Video.

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