Expert: ALARMTEK - 4/24/2011

Question
HI, I have a viper vss5000 installed into a 94 Cadillac Fleetwood also installed are the following: starter kill, dei 516l, 2x dei 620v, dei 611t. all these items require a ground when armed signal i have hooked up everything to the ground when armed output of alarm along with a diode as per dei 516l instructions  my alarm will arm with one chirp but after a few seconds theres another chirp and the led flashes 5 times no devises on the ground when armed side are activated. also no door lock pulse how do you program unit to send out positive pulse? hope you can answer these questions for me thanks

Answer
THIS IS AN AUTOMATED RESPONSE
TO YOUR DEI/VIPER/SIDEWINDER/HORNET/VALET
PYTHON/AUTOMATE/CLIFFORD/AVITAL/DESIGNTECH,
AUTOSTART, OR ANY OTHER DEI EQUIPMENT SERVICE
OR, SUPPORT REQUEST.

Sorry, no can do.

Please go to the front page for the
ALLEXPERTS designated site link for
ALARMTEK at www.CARPROTECTOR.com ,
and then at the disclaimer note left
there to discourage people from asking
any questions about:

DEI/VIPER/SIDEWINDER/HORNET/VALET
PYTHON/AUTOMATE/CLIFFORD/AVITAL/DESIGNTECH,
AUTOSTART, OR ANY OTHER DEI EQUIPMENT SERVICE
OR, EQUIPMENT SUPPORT REQUESTS.

Due to an agreement between myself and the
dealer support/technical support desk at
DIRECTED ELECTRONICS INC. (www.directed.com)
I will not answer any direct questions on their
Car Alarm Products, to "their" end users,
and in exchange, they will not sue me into
the stone age. :>/

So ok fine. While I must beg off personally,
please go to the following links
to make your inqiries on this issue:

www.INSTALLSUPPORT.com at
my 12 volt installers forum where Robert
& others will help you with these issues
directly.

(But not me ;>) )

Or,

Go directly to the manufacturer
at www.DIRECTED.com
for they're renouned "End User
Direct Customer Support Services".
(yeah sure, in a perfect world maybe...)

Good luck with that. :>(

Robert Martin -
ALARMTEK