Expert: ALARMTEK - 5/1/2011

Question
I have an 04 dodge startus rt with the v6 3.o engine! About 119k miles and today I tried to unlockit and the alarm won't stop going off! I do not have keyless entry but I've tried to lock from inside and unlock with key, tried to lock it from the outside and unlock it and its still going off! I unplugged the + terminal on the battery but when I. Touch the cable to the terminal its continues to go off! What would be my best option to get this resolved???

Answer
Please be more descriptive if possible.

"GOING OFF?"

I need to determine whether it's a factory alarm
issue or, if it's an aftermarket system you are
dealing with.

Ok let's clear up the terminology glitch here.

1. FACTORY/OEM alarm = Part of the original schematics
and plans from the manufacturer.
(horn honk, head lights flash, Starter may crank and
die, no spark)

2. DEALER INSTALLED alarm = Just that. Once the vehicle
is brought to a dealer, the dealer sub contracts the after market
security out.
(horn might honk, siren and parking lights flash, starter kill relay,
no start, no crank, just dead.)

3. AFTER MARKET alarm: Same as #2 but Customer IS AWARE that
the system was put in at the dealership, but may not
be informed of the brand name, or even what it's
total capabilities are.
(siren & parking lights flash, starter kill)

Which one applies to yours?

RM/ALARMTEK
CARALARMMAN.COM