|Rating(1-10)||Knowledgeability = 10||Clarity of Response = 10||Politeness = 10|
|Comment||Thank U Robert! U knew exactly what to do! Not only did U send me a detail description of what to do, as well as a plan B & C if A didn't work. You also asked me to call U and gave me verbal instructions to walk me through it. (Of course didn't keep U on the phone while I tried option A) Man I've been w/o transportation to and from work since Monday afternoon of this past week.(Wk of the 8/11/13.) I had been searching all week in hopes of a solution, to no avail, tried at least 5 different ways per search. Even talked to a person in San Antonio, where I live that makes a living doing installations, was very nice and tried to help by phone, but when it came to "Factory installed Alarms"..... So if ur having alarm issues, and what to save a LOT of time and Frustration, go straight to this guys. Otherwise there's always option B, take or tow it to a dealer and get poked! The choice of course is yours, work smarter or $$$. Sure they charged a nominal fee in my case, but best $ I ever spent for sure!|
Expertise: Questions about installing/using car alarms, auto starts, and other car security devices. I am the owner of ALARMTEK AUTO SECURITY and have been on the internet since 1994, providing online installation tech support for professional and backyard installers.
Certification & Qualifications: 42 YEARS IN THE SAME LOCATION INSTALLING CAR ALARMS & ACCESSORIES. 4 YEARS AT DESIGNTECH INTERNATIONAL TECH SUPPORT DESK - NOKIA TECH COURSE-AAMP & BISHOP ELECTRONIC CERTIFICATES, SKY TRACK 12 VOLT GLOBAL POSITIONING-PRODUCT INSTALLATION-APPLICATION/MASTER CERTIFICATION COURSE & MORE!