|Rating(1-10)||Knowledgeability = 5||Clarity of Response = 5||Politeness = 3|
|Comment||One link provided (wiring pinouts & other details) was not correct for the unit in question, would have caused damage to the system if followed. The other link was to the readily findable online version of the owner's manual for the unit, which had none of the information requested. The tone of the response was not quite outright rude, but implied that I shouldn't have asked the question in the first place and should have been able to find the answer via Google. Rated 5 (neutral) for "Knowledgeability" due to incorrect data in provided link, but at least he tried to provide data I hadn't already found. Rated "Clarity of Response" at 5 (neutral) for suggesting a possible location for the override switch - which turned out to be incorrect - but none of the other requested information at all. Rated "Politeness" at 3 due to issue mentioned above. Ultimately, this person provided zero accurate information relevant to the identified problem. This issue was solved using information provided by another source.|
Expertise: Questions about installing/using car alarms, auto starts, and other car security devices. I am the owner of ALARMTEK AUTO SECURITY and have been on the internet since 1994, providing online installation tech support for professional and backyard installers.
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