You are here:
- Home
- Recreation/Outdoors
- Aviation
- Careers: Flying & Aviation
- Late passengers
Careers: Flying & Aviation/Late passengers
Advertisement
Question
How do you handle Late Reporting Passenger in airlines?
As a pilot, I don't have to deal with late passengers. That is the job of the customer service agent or gate agent. The only flight crew that has any dealings with "late runners" are the flight attendants who help them get seated and stow their belongings. Pilots are busy readying for the flight and any late boarding passenger issues brought to their attention would be referred to a customer service agent to deal with. Passengers who arrive late for boarding to the gate may be denied boarding by the agent if they will delay the departure- even if there are a few minutes left before scheduled departure. The agent needs time to rectify the passenger list in the computer and "close out" the passenger manifest so the weight and balance can be completed for departure. This is why all reservations are subject to cancellation 10 minutes prior to scheded departure.
Related Articles
- Carnival Destiny Cruise Review - Southern Caribbean Cruise - Page 2
- Continental Airlines Killed Passengers' Day With Failed Customer Service Recovery But Didn't Kill Anybody With Maintenance Service Failure (CAL)
- Why is Ryanair's Boarding Card Reprint Fee so Expensive?
- Priority Boarding on Ryanair - Should You Pay the Additional Fee for Priority Boarding on Ryanair?
- TSA Secure Flight - Passport, Travel Identification, Travel Requirements
Answers by Expert:
D. Norkus
Expertise
I can address questions about airline pilot employment & entry level airline careers in the United States, women pilots, flight training, pilot certification, U.S. flight scholarships (mostly for women), aviation & airline safety topics, aviation accident investigation and airline operations. ***Please note, I cannot address flight training & career queries from outside the United States, or aero engineering degree programs/careers, aviation management topics. ****
Experience
Airline captain with 15 years past experience in airline ground operations. I have previously flown as a commercial skydive pilot & ferry pilot and majored in Aviation Science
Organizations
International Organization of Women Pilots- The Ninety-Nines, charter member of Women In Aviation International, Aircraft Owners & Pilots Association, Air Line Pilots Association.
Education/Credentials
Embry Riddle Aeronautical University; Aviation Safety/Accident investigation.
©2012 About.com, a part of The New York Times Company. All rights reserved.