| Subject | Date Asked | Expert |
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| How to Run Successfully and Profitable motel business ? | 11/16/2009 | Steve Young |
Q: I have little experience in business management and also have long experience in Sale's. I am ...
A: Your question is good, and I wish I could give you an easy answer. Most of the revenue generating ...
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| New Job | 11/6/2009 | Robert M. Riddell, C.H.A. |
Q: I was recently offered a position as a full time restaurant greeter at nice hotel. I will be ...
A: In my opinion, I'd go ahead and take the job. Get some time in the new position under your belt and ...
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| Hospitality and Tourism Mgmt | 10/29/2009 | Steve Young |
Q: my name is Ariana and I am currently a student at the College of The Desert in Ca. I am working on a ...
A: Some of the benefits will vary by the the hotel or hotel company you work for. Health, ...
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| Careers in Hospitality/ Property Mgmt & Salaries | 10/15/2009 | Robert M. Riddell, C.H.A. |
Q: Can you list some of the Jobs (lower level to high level)in the Hospitality Industry and Property ...
A: Your range of hourly wages is pretty accurate. Sad but true. Beginning salary ranges are from 18k to ...
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| hotel/catering salesTraining | 8/15/2009 | Steve Young |
Q: I've been a hotel banquet server for over 20 years for Marriott and Hyatt. I also have a 4 year ...
A: I always recommend www.aprinda.com because it is used at colleges such as Chico State and many hotel ...
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| CHA certification | 7/30/2009 | Robert M. Riddell, C.H.A. |
Q: What is the most affordable way to attain the CHA certification?
A: my company was glad to pay for my certification. It attests to their high standards and ...
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| carer advice | 7/17/2009 | Steve Young |
Q: What can i do to find a good carer in the hospitality field? I have over 15 yrs restaurant ...
A: Sounds like you have some strong sales and management experience. My speciality is hotel sales and ...
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| Sales/Marketing Management Questions | 7/13/2009 | Steve Young |
Q: Young, My name is Chris and I am currently a student at the University of Central Florida. The ...
A: The Director of Sales and sales Managers typically do not work on holidays. Occassionally, you ...
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| Sales/Marketing Management Questions | 7/11/2009 | Steve Young |
Q: Young, My name is Chris and I am currently a student at the University of Central Florida. The ...
A: What are the typical hours of a Sales/Marketing manager? (weekly and yearly) Hours for a sales ...
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| Opportunities | 6/30/2009 | Robert M. Riddell, C.H.A. |
Q: I am wondering if the hospitality field might have use of health and wellness experts. I have ...
A: Sure, I think there would be opportunities for a well trained professional in any full service ...
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| Sonesta hotel organziational chart | 5/12/2009 | Robert M. Riddell, C.H.A. |
Q: what is the orgnanizational chart for sonesta hotel in sharm el sheikh beach and resort
A: I have no idea! Every organization has different organizational structures that work for them. Why ...
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| Hotel jobs | 4/8/2009 | Robert M. Riddell, C.H.A. |
Q: I have worked for 33 years as an auto mechanic, and at age 58 desire a career change. Searching the ...
A: It certainly sounds like you have a good work ethic, something not often found today, and something ...
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| Motel Ownership | 4/5/2009 | Robert M. Riddell, C.H.A. |
Q: I'm considering buying a motel as an investment when I retire. Is it necessary to have completed a ...
A: There is no simple answer to this question. As in any business, it's good to know everything about ...
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| Management forcing me to pay a partially unpaid check | 4/4/2009 | Robert M. Riddell, C.H.A. |
Q: I was at work when a table left money on the table and left. I dont think it was intentional but ...
A: Well, it seems very unfair based on what you have told me. Things like that happen, its just a cost ...
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| What's hotel S&M jobs about? | 4/2/2009 | Steve Young |
Q: I have about 10 years experience onboard cruise ships managing a concession dept. I want to ...
A: Hotel Sales Managers sell guest rooms, meeting space, banquet facilities, and services and amenities ...
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| Managing a 10 room Motel. | 12/27/2008 | Robert M. Riddell, C.H.A. |
Q: My wife and I have decided to take a position managing, and hopefully eventually taking over ...
A: There is no hard and fast answer to your question simply because there are so many variables ...
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| Question? | 12/9/2008 | Steve Young |
Q: Young, Hi, I am currently working as a restaurant manager but would like to become a manager of a ...
A: You could start at the front desk, but the salary can be as low as $8 - $14.00 or so per hour. ...
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| Best Hospitality Management Colleges in New York State | 12/3/2008 | Robert M. Riddell, C.H.A. |
Q: What are the best Colleges for Hospitality Management in New York State
A: In my humble opinion, Cornell without a doubt is considered one of the Best Hotel schools in the ...
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| International Sales & Marketing/Consulting | 11/30/2008 | Robert M. Riddell, C.H.A. |
Q: I have over 15 years in Hotel/Resort Marketing & Sales with 4-5 Star Companies. Currently in ...
A: Do what you do best. Sell and Market yourself. Create your brand and send your CV to as many search ...
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| private hospitality services | 11/7/2008 | Robert M. Riddell, C.H.A. |
Q: Mr. Riddell, are there places where I can get training to work in the hospitality business to work ...
A: Yes there are. As a matter of fact there are several, most of which do not have accreditation from ...
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| Writing A Cover Letter | 9/26/2008 | Steve Young |
Q: I would like tips on how to write a job letter inquiring about job openings or even just the ...
A: Let me start by saying it is hard to start a career in hotel marketing or PR without first having ...
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| Marketing Hospitality | 9/20/2008 | GAJ |
Q: I'm currently trying to decide which is the best major that would suite me and I came across with ...
A: Albina, Yes, marketing and travel/tourism can and do go hand-in-hand especially considering the ...
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| Marketing Hospitality | 9/20/2008 | Robert M. Riddell, C.H.A. |
Q: I'm currently trying to decide which is the best major that would suite me and I came across with ...
A: There are certainly vast avenues to pursue in sales and marketing in the hospitality world. My ...
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| Hospitality Marketing | 9/20/2008 | Steve Young |
Q: I'm currently trying to decide which is the best major that would suite me and I came across with ...
A: If you would like a career in hotel marketing.....you have to start at the sales manager level and ...
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| Getting started | 9/4/2008 | Steve Young |
Q: I am currently pursuing my degree in HR and Business Administration but wanted to know a little bit ...
A: Hyatt has a training program, they make you go through houskeeping, front desk and so on....you have ...
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| break in to Sales | 8/29/2008 | Steve Young |
Q: I have been in Hospitality , to be exact in F&B Management for last 10 years. My career started as ...
A: Obrad: Sorry for the long delay. I overlooked your question. You need to demonstrate to your GM ...
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| job | 8/9/2008 | Robert M. Riddell, C.H.A. |
Q: "is there any way to earn 600$-800$ a week without college degree ?i am located at los angeles near ...
A: This is a pretty open ended question but, I'd say of course there is. Anything you do well, is ...
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| Have Sales Experience: Looking for New Industry | 6/13/2008 | Steve Young |
Q: I am interested in a sales position in hospitality. I have sales experience in retail, as well as ...
A: Retail and packaging has many skills that transfer over to hotel sales. In retail you probably ...
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| hotel sales job | 6/13/2008 | Steve Young |
Q: I've been in retail sales for 1 1/2 years and heard hotel sales pays better and is a lot more ...
A: Having a retail sales background will help land a job in hotel sales. Be sure and include in your ...
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| Hotel Operating Systems | 5/14/2008 | GAJ |
Q: I'm considering applying for a part-time job as a front desk receptionist. I have several years of ...
A: Rachael: It is likely that the hotel is requesting some experience with their computer system ...
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| About walk-outs | 5/12/2008 | Robert M. Riddell, C.H.A. |
Q: How to avoid walk-outs in hotel? How would proper use of IT have avoided walk-outs? Can IT alone ...
A: First of all, I'm not sure what IT is? However, a strict credit policy should be established to ...
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| front office | 4/28/2008 | Robert M. Riddell, C.H.A. |
Q: what are the sources of reservation in a hotel?
A: There are many sources for hotel reservations. They include the Global Distribution systems such as ...
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| What should i choose for? | 4/24/2008 | GAJ |
Q: I'm just finished my diploma of hotel management and now I'm having 3 months industrial training in ...
A: JC: I'd say that you currently have the right potion to start a great career in the hospitality ...
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| Visa sponsor | 4/24/2008 | Robert M. Riddell, C.H.A. |
Q: Im inqiuring on be half of a friend. She is 26yrs old and lives Germany she is wondering wot is the ...
A: This is really a question that is outside my area of expertise. I do know however, that some ...
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| Basic Organizational Chart for Hospitality/Resort | 12/10/2007 | GAJ |
Q: Our company is considering a training and development program for our staff and I am investigating ...
A: There are many things to consider. #1 What type of resort and how many departments makeup the ...
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| wage raise/bonus | 10/6/2007 | GAJ |
Q: I have been the primary breakfast bar attendant at a hotel for 4 years. Each year, I have received ...
A: It is perfectly acceptable to ask to be considered for a raise, but stay clear of asking for a ...
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| Hospitality | 9/8/2007 | GAJ |
Q: I was curious if there were any laws regarding, when a guest walks out on a bill, who is responsible ...
A: Sarah, Obviously, it is the guest's responsibility - so if they walk out, the police should be ...
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| Career in Food Business | 3/15/2007 | GAJ |
Q: I am currently an established IT consultant but wish to pursue my life-long dream of owning a ...
A: If you are really serious about getting in the restaurant industry, you will certainly need to gain ...
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| My Boss Asked Me To Train My New Boss | 12/18/2006 | GAJ |
Q: Mr. Jorgensen, Thanks for your time and attention. This is rather a complicated question, at least ...
A: Robert, It is never a comfortable feeling when you feel like you have been passed up on a promotion ...
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| Cover Letter | 11/25/2006 | GAJ |
Q: I am an aspiring flight attendant. I would like to know how to prepare a cover letter to apply for ...
A: I've answered this question before -- although I have never worked in the Airline industry, my ...
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