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About DebiN
(Top Expert on this page)

Expertise
I can answer questions on cellular phones, the physical device, the network, what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience
Over 15 years in the telecommunications field in the United States.

Education/Credentials
BA in Communications

   

You are here:  Experts > Shopping > Cell Phones/Pagers > Cellular Phones

SubjectDate AskedExpert

CECT A887/24/2008Roberto Serrano
  Q: I have recently purchased a CECT A88 and everything powers up fine but I cannot do any phone like ...
  A: The Cect A88 is a Triband phone out of those three frequencies only one works here in the United ...
Motorola Razr V3c7/23/2008DebiN
  Q: I have been trying to get my Razr ready to sell and I have done a Master reset and a Master clear. ...
  A: I am SO sorry!! Your Razr V3c is a CDMA device, as Alltel is a CDMA carrier. I totally didn't see ...
MicroSD Memory Card7/23/2008DebiN
  Q: I have a MicroSD Memory Card for my LG cell phone. I put some pictures on my memory card that I'd ...
  A: You have to have some type of picture manager software on your PC in order to get the card ...
Cell phone7/23/2008DebiN
  Q: I am currently a customer at AT&T. My mother gave me her LG vx8350. I spoke to AT&T this morning ...
  A: The LG VX8350 is a Verizon phone and works on Verizon's CDMA network. AT&T works on GSM. These are ...
using LG Shine data cable7/23/2008DebiN
  Q: Help !! I have a Palm Treo 680 (damaged lcd screen), and have hot synched my address book to a palm ...
  A: It's unfortunate that the rep only told you part of the story and that is probably because they ...
Motorola M3857/23/2008DebiN
  Q: Where can I find the software for my Motorola M385 cell phone. I do have Verizon service
  A: The only place that you can get software is through Verizon. You can purchase the USB data cable for ...
CECT P168S7/23/2008Roberto Serrano
  Q: I have similar problem as a guy with P168. After setting P168S to "High speed sim" - on (in service ...
  A: It is going to be the same issue please take in mind that sim cards are 32k or 64k we do not have ...
Hybrid IC 502 Simlock7/23/2008DebiN
  Q: God bless you for your efforts helping people in need, i recently bought a couple of Motorola IC 502 ...
  A: Okay, I understand and that helps. If it is truly a Sprint phone and it has a clear ESN, it will ...
verizon7/23/2008DebiN
  Q: ok, if i buy a phone off ebay, an unopened unactivated phone can i use it for my phone on my verizon ...
  A: The way that warranties work is that the provider gives you a 12 month warranty as a service to ...
EV 1x7/23/2008DebiN
  Q: Ever since I noticed the new EV 1x on my LG phone, the quality of my phone has gone downhill. ...
  A: EV 1x stands for EV-DO Rev A, which is Verizon's highspeed data network. Only data works on the ...
verizon7/23/2008DebiN
  Q: ok, if i buy a phone off ebay, an unopened unactivated phone can i use it for my phone on my verizon ...
  A: Okay, thanks for the clarification. Then, if they truly have never been activated, Verizon will ...
verizon7/23/2008DebiN
  Q: ok, if i buy a phone off ebay, an unopened unactivated phone can i use it for my phone on my verizon ...
  A: I'm afraid that if you buy any phone on eBay that is not Verizon branded, you can't use it on the ...
A88 iphone7/23/2008Roberto Serrano
  Q: can u help me please...i have an A88 iphone..i cannot configure the email, or the mutlimedia.(it ...
  A: You will not be able to listen to any music online or any other type of feature because at&t will ...
LG Shine MMS and WAP settings for Cincinnati Bel?7/23/2008Roberto Serrano
  Q: I have an LG Shine and I can't get my wap or mms to work. Do you know the settings for Cincinnati ...
  A: I do apologize that I wasnt able to help you I will suggest for you to contact Cincinnati Bells ...
Internet on unlocked LG Shine7/23/2008Roberto Serrano
  Q: (IP address etc.) Can you give me that info for t-mobile? I'm trying to set it up but I don't know ...
  A: These are the settings for your phone you will need to insert them in the following fields. I hope ...
Cell Phones Overseas7/22/2008DebiN
  Q: Maybe this is out of your field, but it never hurts to ask. I will be traveling to China for 3 ...
  A: This is definitely within my field of expertise, so thanks for asking. You are correct that your ...
Smartphone7/22/2008DebiN
  Q: Debi, my knowledge of cell phone technology is limited and I need some advice in laymen's terms. I ...
  A: In my opinion, the best device on the Sprint network would be the Mogul. This device is really the ...
U.S Cellular7/22/2008DebiN
  Q: I currently have a u.s cellular phone and i wanted to purchase a LG Shine phone from AT&T. can i ...
  A: US Cellular runs on CDMA technology. AT&T is GSM. You can't use an AT&T phone on US Cellular's ...
password7/22/2008DebiN
  Q: i set a password on my phone but i forgot it. how can i get it without taking it in or losing any of ...
  A: There's no override password, I'm afraid, for any phone. If you type in the password incorrectly 10 ...
NEED HELP ACCESSING MY SMARTCHIP CONTACTS7/22/2008DebiN
  Q: I HAVE A VERIZON PHONE AND MY BOYFRIEND ERASE ALL MY CONTACTS.HOW DO I GET THE NUMBERS OUT OF MY ...
  A: Verizon does not use SmartChips. Verizon works on the CDMA network and all of your contacts are ...
Forwarding calls from another phone7/22/2008DebiN
  Q: My phone was lost. How can I forward my calls (and texts if possible) to another phone without ...
  A: Since your phone was lost, the first thing you need to do is to call your carrier and report the ...
Problem with Motorola V1717/22/2008DebiN
  Q: My Motorola V171 isn't working properly. It keeps going into the "Searching...please wait mode". ...
  A: Based on the symptoms the phone is exhibiting, I would say that the problem is with the phone, not ...
My Boost Phone7/22/2008Roberto Serrano
  Q: I have a new boost mobile phone its a motorola i855 phone its ok the only thing wrong is i can ...
  A: If your phone is not unlocked contact Boost Mobile it should be a problem on there end where they ...
Motorola v3xx features7/22/2008DebiN
  Q: My V3xx from AT&T has features different than my friends V3xx he acquired from Walmart with an AT&T ...
  A: There's actually no such thing as an upgrade/contract extension phone. Getting a new phone as an ...
how to unlock lg voyager7/22/2008DebiN
  Q: I RECENTLY FOUND A LG VOYAGER..BUT I TRIED TO SWITCHT IT TO MY ACCOUNT BUT IT WOULDNT LET ME.....IS ...
  A: CDMA devices, such as the Voyager, cannot really be unlocked. Only GSM devices can be SIM unlocked. ...
7230 blackberry7/22/2008DebiN
  Q: Hey Debin, I have a cingular account. However I have a 7230 blackberry T-mobile/cingular phone. I ...
  A: The device you purchased is a tri-band device with only one US band (1900 MHz). Since I am assuming ...
Motorola Razr V3c7/22/2008DebiN
  Q: I have been trying to get my Razr ready to sell and I have done a Master reset and a Master clear. ...
  A: As soon as you remove your SIM card from the phone, your phone number will disappear. Your phone ...
Hybrid IC 502 Simlock7/22/2008DebiN
  Q: God bless you for your efforts helping people in need, i recently bought a couple of Motorola IC 502 ...
  A: This particular phone is a hybrid phone which means that you have to have Sprint service with ...
mms settings7/22/2008Roberto Serrano
  Q: I bought a cell phone, ke970 lg shine, and it won't do pictures, multimedia on online. I have AT&T ...
  A: The following are the settings for your phone. I hope that I have been of help to you if you have ...
LG Shine MMS and WAP settings for Cincinnati Bel?7/22/2008Roberto Serrano
  Q: I have an LG Shine and I can't get my wap or mms to work. Do you know the settings for Cincinnati ...
  A: My advice is that you find the settings for a like model. I went to their web site and looked for an ...
Nokia 3110c7/21/2008DebiN
  Q: How do i unlock my 3110c when i have forgotten my keypad lock code? and is it possible to retrieve ...
  A: There's no master unlock code and some devices will unlock if you put in the wrong password 10 times ...
phone for 2008 mb e3507/21/2008DebiN
  Q: cant seem to get an answer as to what pnone or phones are compatible with this vehicle. would ...
  A: The good news is that all bluetooth enabled phones are compatible with this vehicle. Back a few ...
Blackberry 8320 on Rogers network7/21/2008DebiN
  Q: I'm interested in purchasing an unlocked blackberry curve 8320 that I plan to use on the Canadian ...
  A: Rogers sells the 8310 version of the Curve which has GPS. The 8320 is the WiFi version. Because ...
Blackberry 8320 for Rogers7/21/2008Roberto Serrano
  Q: I'm interested in purchasing an unlocked blackberry curve 8320 that I plan to use on the Canadian ...
  A: If you have the phone unlocked you will not have any problems receiving phone calls sending out text ...
Motorola v3xx features7/21/2008DebiN
  Q: My V3xx from AT&T has features different than my friends V3xx he acquired from Walmart with an AT&T ...
  A: If both your friend's and your phones are branded "AT&T", the reason that these phones have ...
W490 motorola,7/21/2008DebiN
  Q: I am trying to hook my phone to my computer and haven't succeeded. I read one of your answers in of ...
  A: It sounds like the version of MPT that you have does not have the drivers for this device. The ...
CELL PHONE7/21/2008DebiN
  Q: I bought a cect p168+ which is supposed to be dual sim standby but it only recognizes the sim in ...
  A: I'm afraid that this a bit out of my expertise and I am very sorry that I can't help you any further ...
mp34 touch screen7/21/2008DebiN
  Q: i was wondering if there is software i could get to put on my mp34 player so i could have wifi. i ...
  A: I'm afraid that WiFi is something that requires hardware inside of a device in order to work, so it ...
Connect N73 via USB7/21/2008Roberto Serrano
  Q: I am trying to connect to the internet via my usb, but i seem to be getting a connection error, i ...
  A: In order to be able to use your phone as a modem you need to have a tethering package on your phone ...
Nokia 6500 Classics7/21/2008DebiN
  Q: maybe you can help me out on my Nokia 6500 Classic. When I receive calls, say about 5 out of 10, I ...
  A: One of the first things to go on most cell phones is the speaker (not the speakerphone), but the ...

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