Expert: Roberto Serrano - 2/7/2008

Question
QUESTION: Hello,
My old samsung is expiring.  My son gave me a blackberry, and now I need to have the numbers in the sim.  However, I saved my numbers directly into the phone.  Is there a way to do a download, rather than doing it one by one.   Gracias Robert, puedes contestar en castellano.  Yo estoy en Miami, FL.   Gracias.

ANSWER: Lo primero que debe saber es que no todos los telephonos Samsung se pueden mandar todos los contactos de el telephono a la sim todos a la ves en algunos telephonos Samsung solamente se puedo mandar uno por uno. Le voy a consejar algo si usted va a tu tienda local de compania de Cellular tenga usted At&t o tenga usted T-Mobile ellos le pueden copiar todos los contactos que tenga usted en su telelphono a su sim card con una maquina especial y no se prueocupe porque ellos no deben cobrarle nada es un servicio gratis. Otra cosa si usted me dice cual es el modelo de telephono samsung y que compania tiene lo le puedo decir exactamente como hacerlo todos a la ves si es que su telephono tenga esa capacidad. Alguna otra puegunta que tenga por favor pregunte. Gracias.

The first thing you should know is that not all Samsung Cell phones have the ability to copy all contacts to sim all at once on some Samsung Cell phones you can only copy them one by one. I am going to make a suggestion if you go to your local Cell phone provider store they can copy all the contacts from your cell phone to your sim card free of charge. Another thing we can do is if you give me your Samsung model number and local cell phone provider I can give you the step by step if your phone has the ability. If you have another question please do not hesitate to ask. Thank you.

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QUESTION: Thanks for your answer.  The Samsung cell model is SGH-x497, and my cell server is Cingular/AT&T.  My new apparatus is going to be a Blackberry 8700c.  This is a gift from my son.  Thanks in advance for your answer.

Answer
Unfortunately with the Samsung model you have you can only copy each contact one by one what I am going to suggest is that you take your phones to a local At&t wireless store so they can copy all the contacts from the Samsung phone to the Blackberry device you will be using it should take about 5 minutes or less and of course it is a free service when you go to a local At&t Corporate store an authorized dealer might also have that capability but they might charge you.