Expert: Roberto Serrano - 4/2/2008

Question
QUESTION: I BOUGHT this phone from ebay put my sim card in (at&t).every thing works except i can not connect to the net,it says unavailable try again later. went to the att sight followed the inst.untill i got to the part that says go to web access there is know icon please help???????????????????????????

ANSWER: Hello Wes,

In order for you to access any media net on your phone you will need to have a media net pay per use or a plan on your service plan, Do you have a plan on your service plan and also what type of internet are you trying to access on the phone because since your phone is not a pda device does not have flash and is not a 3g device the actual internet you can access on your phone is very limited. Do you need help entering the settings, was the phone that you purchased unlocked do you yourself have At&t, please advise.

---------- FOLLOW-UP ----------

QUESTION: yes the phone was unlocked,yes i have a at&t contact and yes i need help with the settings.

ANSWER: Hello Wes,

Here are the settings for the phone I hope that I have been of help to you if you have any further questions please do not hesitate to ask. Thank you for your question.

Instructions for Motorola RAZR V3 configuration settings for Cingular's Media Net:

1) Go to Menu à Web Access à Web Sessions à New Entry
2) Enter all the values in the table below. (Note: Values are case sensitive)
3) Go back to Web sessions and select Cingular GPRS (Press the top center button) and Set as Default.



Entry   Value
Name:   Cingular GPRS
HomePage:   http://device.home
Service Type1:   WAP
Gateway IP1:   66.209.11.61
Port1:   9201
Domain1:     
Service Type2:   WAP
Gateway IP2:   000.000.000.000
Port2:   9201
Domain2:     
DNS1:   000.000.000.000
DNS2:   000.000.000.000
Timeout:   15 min
CSD No1:   14152441012
User Name1:   WAP@CINGULAR.COM
Password1:   CINGULAR1
Speed (Bps)   9600
Line Type 1:   ISDN
CSD No2:     
User Name 2:     
Password 2:     
Speed (Bps)   9600
Line Type 2:   ISDN
GPRS APN:   WAP.CINGULAR
User Name:   WAP@CINGULARGPRS.COM
Password:   CINGULAR1

---------- FOLLOW-UP ----------

QUESTION: sorry it took so long to get back to you (mid nights) you are my new hero it works now....

new problem i can't send or rec. pictures????????

Answer
Hello Wes,

I am happy that these settings were helpful to you. In order for you to be able to send and receive pictures you will need to edit your phones settings. There are the MMS/Web Settings for your AT&T (Cingular).

From the standby screen, press the Menu Key.


Scroll to "Settings," press Select.


Scroll to "WebAccess," press Select.


Scroll to "Web Sessions," press Select.


Scroll to "Cingular MMS" press Menu.

(if not there select "new")


Scroll to "Edit," press Select.


Validate the following parameters:
Name: Cingular MMS
Homepage: http://mmsc.cingular.com
Service Type 1: HTTP
Gateway IP: 66.209.11.32
Port 1: 9201
Domain 1: leave blank
Service Type 2: WAP
Gateway IP 2: 0.0.0.0
Port 2: 0
Domain 2: leave blank
DNS 1: 0.0.0.0
DNS 2: 0.0.0.0
Time out: 5 minutes
CSD no 1: leave blank
Username: 1: leave blank
Password 1: leave blank
Speed (Bps) 9600
Line Type 1: ISDN
CSD no 2: leave blank
User Name 2: leave blank
Password 2 leave blank
Speed (Bps) 2: 9600
Line Type 2: ISDN
GPRS APN: wap.cingular
User Name: WAP@CINGULARGPRS.COM
Password: CINGULAR1
Press Done.


Press Exit.


Press Back


Press Back.


Scroll to "Messaging," press Select.


Press the Menu key.


Scroll to "Inbox Setup," press Select.


Scroll to "MMS Message Setup," press Change.


Scroll to "Server Info," press Change.


Scroll to "MMS", press Menu key.


Scroll to and select "Edit".


Validate the following settings:
Service Name: MMS
Server Name: http://mmsc.cingular.com
Web Session Name: MMS

I hope that I have been of help to you if you have any further questions please do not hesitate to ask. Thank you for your question.