Expert: Roberto Serrano - 3/25/2008

Question
I need to reset a password on my cellphone that is forgotten, I have tried the last four digits of social securtiy number, last four digits of phone number, all zeros and nothing, what else can I do do reset without loosing all my information on phone?  It is by spint a CDM-120 UTStar com phone.  Thanks

Answer
Hello Jennifer,

You can attempt 0000 or at times its 000000 however since that passcode was set by you only you know the correst passcode. The only other alternative would be to have the phone flashed but that would mean you would loose all information on your device. The only way would be to remember or recall the password I do apologize but there is no other alternative. You might try to contact the company who manufacturers your cell phone there might be a default but I am unaware of that. I hope that I have been of help to you if you have any further questions please do not hesitate to ask. Thank you for your question.