Expert: Roberto Serrano - 4/28/2008

Question
I when out of my coverage area this past week and my dash as using another network. And now since I'm back in the t-mobile network my phone isn't picking up a network at all. Can you pleace help me?

Answer
Hello Jamie,

T-mobile has an agreement with other carriers to use there network and towers where T-mobile has no network coverage. Now since you are back home and not getting any reception what I will recommend is for you to take out the battery while your phone is powered on this will reboot the operating system in your phone and get your phone working again. I hope that I have been of help to you if you have any further questions please do not hesitate to ask. Thank you for your question.