Expert: Roberto Serrano - 4/24/2008

Question
i have a razor v3 and have cingular for a carrier.to day my phone started to do some weird stuff. as soon as you turn it on it starts to enter numbers and won't stop it don't make the call just keeps entering numbers. please help

Answer
Hello Wes,

Your phone has condensation or humidity damage to the device maybe not recently but sometime in the past. It does not necessarily mean that your phone was dipped or drenched in water it could mean that your phone was exposed to humidty sweat condensation humidity or some form of water factor. Please remove your battery cover then remove your battery now somewhere on the back of the battery if not on a metal post you should see a circular sticker it should be white if it is any color other than white it means that there is damage to the phone in form of humidity or water. That would be the cause of your phone acting weird. Another suggestion if your phone does not have any humidity or condensation to it is that the phone software must of gone bad maybe a glintch in the system or maybe the phone motherboard has been damaged. I hope that I have been of help to you if you have any further questions please do not hesitate to ask. Thank you for your question.