Expert: Roberto Serrano - 4/3/2008

Question
Will att&t let me use a phone from another company? I have an at&t acount but i like a virgin mobile phone i have better, and at&t doesn't have any phones i like.

Answer
Hello Kelly,

Yes you can use any type of phone on your At&t plan however the phone needs to be unlocked. What I mean by unlocked is that the phone is not restricted to only one provider meaning if you take out your sim card from any carrier it will work on your phone. However you will need to configure the phone to At&t's multimedia & media net settings so you can receive pictures and use the media net portion of your phone. If you decide to go ahead with this please let me know and I will be glad to help you out with the settings of your phone just provide me the manufacturer and model number of the device. I hope that I have answered all of your questions if you have any further questions please do not hesitate to ask. Thank you for your question.