Expert: Roberto Serrano - 5/16/2008

Question
I have a Samsung G800. When i charge the phone the battery signal at the top of the screen shows it is charging. after taking it of charge it flashes and says battery low & then turns off after a short while. Could this be my charger or a fault with my battery?
Thanks in Advance

Answer
Hello Kiera,

It sounds like a battery issue off the top do me a favor remove the battery now look on the belly of the battery there should be a circular sticker it should be white if by any chance its any color other than white there has been damage to the battery. Also look at the battery at eye level see if there is a pudge in the middle of the battery if you cant see it see if you can feel it that also means the battery has been over charged and damaged. What I would recommend is for you to contact your service provider if you have had the battery for less than a year it should come with a one year manufacturers warranty they will send you a replacement battery. I hope that I have been of help to you if you have any further questions please do not hesitate to ask Thank you for your question.