Expert: Roberto Serrano - 5/16/2008

Question
I have a motorola razr iphone with at&t .One day all my memory was gone   though i have plenty left. All my songs , all my 6 videos and all my 10 pictures. I can not take picture. all my screensavers and wallpaper is gone. After talking to tech support they said i would have to buy a new phone. My daughter removed my memory card and reinserted it and all my memory was restored for about two weeks. Now it is gone again and that trick is not working   help!!!!!

Answer
Hello Kelly,

Remove the memory card from your phone and insert into the mini adapter that came with the memory card and place it into the memory reader slot on your computer this should give you the full view of everything still on your memory card. I would suggest for you to copy everything from the memory card into a folder on your computer incase the memory card ever gets damaged or your phone ever gets lost. I hope that I have been of help to you if you have any further questions please do not hesitate to ask. Thank you for your question.