Expert: Roberto Serrano - 6/24/2008

Question
Hi roberto i'm an italian boy and today i have received my cect p168+
Unfortunatly i have changed the value of speed sim and my cell is shut down and never turn on.
I'm desperated.
Can you help me ?
p.s. se sei italiano puoi parlarmi in italiano tranquillamente.
Best regards
Catello

Answer
Ciao Catello,

Yo capisco en parlo el italiano no molto bene. Unfortunately this is a fault in the phone that has happened several times over. I have received this complaint a number of times unfortunately there is nothing that can be done your phone will eventually turn on itself and when it does please reset your phones settings. Usually when your phone turns on again it will restart and turn off in less than 40 seconds or a couple of minutes please reset your phones settings this will fix that problem. If you are unable to reset your phones settings please return the phone back to whom ever you purchased it from as defective as it does come with a 30 day warranty also a one year warranty. I hope that I have been of help to you if you have any further questions please do not hesitate to ask. Thank you for your question.