Expert: Roberto Serrano - 6/17/2008

Question
QUESTION: Hi Robert,

I'm thinking about buying a CECT P168 because I have a noying problem with my LG KU990. It gives a click every 20 or 30 sec. Because of that click I can't always hear what people say. It does that alot of times but not always. I don't have a counter or minute warning active. Do you know what the problem can be?

ANSWER: Hello Theo,

I believe the problems lies with a minute reminder, there is a minute reminder on alot of phones this reminder tends to alert the person who is on the phone of the time they have been on the phone, it tends to go on every 15 seconds 30 seconds or every minute, my suggestion would be to remove that option. Another suggestion would be to perform a factory reset on your device hopefuly this will fix that problem. I hope that I have been of help to you if you have any further problems please do not hesitate to ask. Thank you for your question.

---------- FOLLOW-UP ----------

QUESTION: Thanks for a super fast reply!
I had the minute reminder not active. But how can I remove that option?

Answer
Hello Theo,

I do apologize about my late replay I was searching heavily for the manual for your phone. I am glad to say that I finally found the user manual for your phone however it is more of a list of functions that your phone can do it does not give you step by step on how to work the fuction it is in half chinese and half english. I did read that there is a timer on your phone though that will start automatically. I regret to inform you that I will not be able to help you remove the option. I would suggest to check the settings when you are on an open call perhaps calling yourself. Unfortunately since this phone is a japanese phone and not sold here in the united states unless imported and sold by sellers technicians have no training in this phone. I do apologize about any inconvenience I do hope that you find a way to resolve this issue. If you want a copy of the manual please e-mail me at rbserranojr@aim.com Thank you for your question.