Expert: Roberto Serrano - 7/25/2008

Question
QUESTION: I bought a cell phone, ke970 lg shine, and it won't do pictures, multimedia on online. I have AT&T and this is an unlocked phone Does somebody know the settings to program my phone for AT&T?

ANSWER: Hello Qiana,

The following are the settings for your phone. I hope that I have been of help to you if you have any other questions please do not hesitate to ask. Thank you for your question.

Data Connections
(These settings go under Settings>Connectivity>Network>Network Profile>Data Connections)
Profile Name: MEdia Net
Bearer: GPRS
APN: wap.cingular
User ID: wap@cingulargprs.com
Password: CINGULAR1
Primary Server: 0.0.0.0
Secondary Server: 0.0.0.0

Browser Settings*
(These settings go under Browser>Settings>Network Profile)
Network Profile: MEdia Net
Homepage: http://device.home
Proxy: On
IP Address: 066.09.011.032
Port: 8080
Access Point: MEdia Net

Voicemail Settings**
(This setting goes under Messaging>Settings>Voicemail Number)
Voicemail Number: +1 area code number(get this number from your cell phone provider)

MMS Settings
(These settings goes under Messaging>Settings>Multimedia Message>Network Profile)
MMS Profile Name: MMS
MMSC: http://mmsc.cingular.com
Internet Mode: WAP
Proxy IP:  066.209.011.032
Proxy Port: 9201
Connection: MEdia Net

---------- FOLLOW-UP ----------

QUESTION: I followed these settings exactly and I still have a problem sending and receiving media messages.When I try to send or receive picture messages it says there are no moms settings and it sometimes says no set data connections.It was letting me get online to check e-mail though.

Answer
Hello Quianna,

I do apologize but these are the settings that I have given to previous people who asked for the settings. I will suggest for you to go back and make sure all the settings you entered are correct. Did you happen to select the actual settings and activate them, another suggestion is did you restart your phone after you saved and activated the settings. If you continue to have problems I will suggest for you to contact at&t customer support or tech support from a landline phone. I do hope that I have been of help to you if you have any further questions please do not hesitate to ask. Thank you for your question.