Expert: Roberto Serrano - 8/5/2008

Question
QUESTION: I just got a cect L821 and i can,t get the net or photo text
can you help

ANSWER: Hello Dee,

You do not have any internet on your phone or multi media messaging because your phone is unlocked. When you purchase a phone that is not issued by your service provider the phone is unlocked and you need to set the phones settings to your provider manually. You are not guaranteed to be able to access these settings as this phone is unlocked. I can attempt to give you the settings you need to input them in manually yourself. I do need more information as to who your provider is as in all cell phone providers have different settings. Who is your service provider.

---------- FOLLOW-UP ----------

QUESTION: i have t mobile

Answer
Hello Dee,

These settings should work for you if by any chance they do not work for you I will recommend for you to contact T-mobile for further assistance since this is a phone that is not carried in the States they would have to give you assistance. I hope that I have been of help to you if you have any further questions please do not hesitate to ask. Thank you for your question.

Data Account Setup:



From the Main Menu select > Services > Data Account > GPRS

Scroll to an empty account (IE: Account 8) and select Edit

Set Account Name to T-Mobile Internet

Set APN to internet2.voicestream.com

Leave Username and Password blank

Press Done

Select Yes to Save



WAP Profile Setup:



From the Main Menu select > Services > WAP > Settings

Select Edit Profile

Scroll to an empty profile (IE: Profile 8) and select Edit Profile

Set Profile Name to T-Mobile Internet

Set Homepage to http://www.t-mobile.com

Select Data Account > GPRS > T-Mobile Internet

Set Connection Type to HTTP

Leave Proxy blank

Leave Port blank

Leave Username and Password blank

Press Done

When Prompted to Save select Yes

Scroll to T-Mobile Internet and select Activate Profile



To Access the Browser:



From the Main Menu select > Services > WAP

Select Homepage to bring up the homepage

Select Enter Address to browse other pages



To setup Picture Message (MMS)



Create Data Account



Select Menu

Select Services

Select Data Account

Select GPRS

Choose an empty profile

Account Name enter T-Mobile WAP

Press Options

Press Done

APN enter wap.voicestream.com

Press Options

Press Done

User Name <Blank>

Password <Blank>

Auth. Type choose Normal

Press Done

Press Save



--------------------------------------------------------------------------------



Create Profile



Select Menu

Select PIM

Select Messages

Select MMS

Select Message Setting

Select Server Profile

Select a Profile

Select Edit Profile

Select a profile

Choose Edit Profile

Rename Profile enter T-Mobile MMS

Homepage enter http://216.155.174.84/servlets/mms

Press Options

Press Done

Data Account select GPRS

Select T-Mobile WAP

Connection Type select HTTP

Proxy Address enter 216.155.165.050

Port enter 8080

User Name <Blank>

Password <Blank>

Press Done

Activate the profile

Hope this helps, it worked perfectly for me

(NOTE... leave the proxy and port at zeros unless told to enter anything by the instructions, which only says so for WAP setup for mms. VERY IMPORTANT. Also the Sidekick internet account well NOT work for this.)