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Question
I just purchased an unlocked 8700c blackberry. I turned the phone on, and a window popped up which looks like a menu with a slash through it and a 543 underneath it. I have no idea how to begin using my phone. Any suggestions?
Danielle, not sure where you purchased your phone, but look at getting a different one from them. return that one and get another. What is wrong is somewhere the software on the blackberry has failed during the boot up process. attempting to fix it can be time consuming and troublesome. I would look to return it...bottom line. if you choose to try and fix it let me know and i will tell you how, but that's a possibility not a guarantee. hope this helps
Denny
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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Thank you so much. I did indeed try to fix it and download the software myself which was extremely time consuming. I ended up spending at least 2 hours on it, installing then uninstalling, about 3 or 4 times. Finally got it, then came to find out that a piece of the phone was broken so I couldn't scroll or do anything. I am going to return it. Thank youy so much for your help! | ||
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Denny Adams
Expertise
I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.
Experience
I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.
Organizations
I currently work for one of our current major wireless carriers. I am in management.
Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.
Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.
Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.
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