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Cellular Phones/Boost Mobile Texting Problems

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Expert: Denny Adams - 1/14/2009


Question
On a boost mobile prepaid plan (cell phone model- i425) When recieving a text message, it has no options to not open and not pay for the message. How do i not open the message, and not pay for the message, or, how do I dismiss the message? Thank you so much.

Answer
Martha, I wish it were that easy.  Question for you.  Do you want to dismiss all texts or just some of them?  If you want to dismiss them all, then all you need to do is call customer care for Boost mobile and tell them you want your text messaging blocked.  If you want to dismiss some of them...there is no way to do that.  I wish I had a better answer for you.  Hope this helps.

Denny

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Denny Adams

Expertise

I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

Experience

I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.

Organizations
I currently work for one of our current major wireless carriers. I am in management.

Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.

Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.

Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.

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