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Cellular Phones/Cect p168 usb/mass storage issue

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Expert: Denny Adams - 1/16/2009


Question
hey my issue is when i connect the usb to computer at first it gave me option of webcam or mass storage, then my laptop wud recognise it and i cud put music onto the 2gb memory card i got it whenever i put in usb iti just charges phone..no option to go to storage my home laptop wont recognise it in the usb port it just charges it.it did work..mayb i changed a settin the 'sync' option r something?!!i tried turning ti off then charging thru usb ive been all over the net and cant find a solution..it did work no problem now it just charges!!!!im bout to do the Riverdance on it!!if have any ideas i wud greatly appreciate it.tanx n advance

Answer
Aidan, no riverdancing yet....is your memory card still in the phone? on my blackberry if i remove my memory card that option won't appear for me either.  If yours is still in the phone, then get another memory card and try it again.  If that still doesn't work, maybe it's time for dancing.  Let me know if this helped.

Denny

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Denny Adams

Expertise

I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

Experience

I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.

Organizations
I currently work for one of our current major wireless carriers. I am in management.

Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.

Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.

Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.

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