Cellular Phones/Motorola i930

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Expert: Denny Adams - 1/31/2009


Question
QUESTION: I have a motorola i930 with the texting plan and I still can't send or receive text messages(sms). Can you help me out...whenever I try to send a sms text message it says "Sending a SMS Message is available in GSM mode only." But that still doesn't work. Thanks for your time.

ANSWER: Kwab, what carrier are you using?

---------- FOLLOW-UP ----------

QUESTION: I'm using a boost chip, I bought the phone off ebay. I used mms to text but still couldn't recieve any back. I ran into a website where everybody was having the same problem but they was talking about basically hacking the phone. Is there a simpler solution. Thanks for your time. Here's the website http://www.howardforums.com/showthread.php?t=790952

Answer
Kwab, everywhere i search for the proper setting on your phone, all i see is people with the same issue as you.  they all say that it's standard on boost.  seems very strange to me, since i once worked for nextel/boost.  seems as though i have no good news for you...sorry.

Denny

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Denny Adams

Expertise

I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

Experience

I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.

Organizations
I currently work for one of our current major wireless carriers. I am in management.

Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.

Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.

Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.

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