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Cellular Phones/Using unlocked T- mobile cell phone in Australia
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Question
Hi Denny. I purchased a T-Mobile phone from Costco in the USA and used T-Mobile prepaid cards whilst in the US. Am now back in my home country Australia and have received an unlocking code from T-Mobile. The code has worked but I still cannot use my phone with the two largest phone companies in Australia. The phone is a Samsung T219S triband model. The Telstra rep. tried changing the phone frequency to that used in Australia but phone still would not lock onto carriers signal. Can this phone be used in Australia? Cannot contact T-Mobile via their e'mail address.
Brian, the phone you have runs on 850/1800/1900 frequencies. Depending on where you are in Austrailia, they use 900/2100. there are a few places that use one of your frequencies. The carriers are Telstra and Vodafone. Since you already had someone look at the phone to try and make it work at Telstra, I will say it can't be done. Most all phones automatically lock onto the signal that's available. Sorry for the bad news. Hope this helps.
Denny
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Denny Adams
Expertise
I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.
Experience
I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.
Organizations
I currently work for one of our current major wireless carriers. I am in management.
Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.
Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.
Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.
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