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Cellular Phones/lg white chocolate help

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Expert: Denny Adams - 1/16/2009


Question
I accidentally reset my lg white chocolate by entering the service code "00000" and messing around with the settings, so now I get "service required",and,"brewer can't start, change ESN", so my question is can i somehow do a system restore or re-boot?

Answer
Joeanna, at this point i would call your wireless carrier and ask them to resolve the issue.  Let them know exactly what you did.  You will need to speak to technical support to get this fixed.  I wish there was an easier way, but what's happened is the system isn't recognizing your phone anymore. Hope this helps.  

Denny

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Denny Adams

Expertise

I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

Experience

I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.

Organizations
I currently work for one of our current major wireless carriers. I am in management.

Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.

Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.

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I satisfy the needs of everyday customers as well as small and medium size businesses.

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