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Question
hi i just got a motorola w375 cellphone unlocked everything works find but what setting do i put in for the browser i can send text but not pictures or get on the internet the phone comes with openwave software (rsa) i have att / cingular service .
p.s do you think if i take it in to a att that they can set up the browser setting thanks
Lamont, if you take the phone to a corporate att store and find someone that likes to mess with the technical stuff, they will do it. However, if you go to att's website (www.att.com/wireless), click on support, then click phone/device, then select a motorola phone thats similiar...i would try the v3 razor, then select mms/sms settings you will get all the steps you need to take, including screen shots, then repeat those steps for internet/browser. That should take care of it. keep in mind that you may have settings that don't look like what you see on the website, so you will need to create them from scratch. it's not very difficult. Otherwise head to your local corporate store or call customer care and get transfered to technical support. Call from another phone. (800-331-0500). Hope this helps, let me know if you need anything else.
Denny
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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | you was right on the money went to att web-site used razev3 and it worked your the best better then sales people in the store they was lost thanks | ||
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Denny Adams
Expertise
I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.
Experience
I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.
Organizations
I currently work for one of our current major wireless carriers. I am in management.
Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.
Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.
Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.
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