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Cellular Phones/puk code wont unlock

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Expert: Denny Adams - 1/12/2009


Question
but what if it wont let me try to unlock it if i know the code

Answer
Candis, is the phoe prompting you to enter the puk code? if that's the case then the puk probably was changed.  Also, contact customer care and see if they have a PUK2 code. Did you get the phone from someone else? maybe they know the code.  If the phone doesn't say enter puk, then it wants another code.  depending on which carrier you have, it may be a sim code, phone code, or lock code. all of which do different things.  If the phone reads "phone locked, call provider", then you will either need to call the maker of the phone, or get a new one, via warranty replacement if that applies or just buying a new one. final thought, if your phone has a sim card, you have a slim chance that getting a new one of those will fix the issue as well.   

Hope you get it done
Denny

Cellular Phones

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Denny Adams

Expertise

I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

Experience

I have been in the wireless industry for 10 years now. I have sold every major carrier including, Att, verizon, tmobile, nextel, and sprint.

Organizations
I currently work for one of our current major wireless carriers. I am in management.

Education/Credentials
I have taken business management classes at college, as well as various trainings for sales, customer service, and management throughout my 10 years in the industry.

Awards and Honors
I have been awarded the highest sales award with 3 major cellular carriers. It was awarded based on customer service results, sales results, and management skills. I have also been awarded merchandising awards for having the best looking store.

Past/Present Clients
I satisfy the needs of everyday customers as well as small and medium size businesses.

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