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Cellular Phones/Blackberry Curve Voicemail

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Expert: - 10/16/2009


Question
My blackberry is currently set to forward all unanswered calls. My voicemail is also set up. However, when people call me, they are not redirected to my voicemail when I don't pick up.

In addition, under "call forwarding" option, it does not have my number for "if busy"; "if no reply"; or "if not reachable" - it just says "do not forward" I can't change that either.

what do I have to do to fix this!?

Answer
Go back into these settings and then press the Menu button, it will give you the option to change the setting from Do Not Forward to being able to forward on busy, etc. You just need to change the option. It is not supposed to have your number there, it is supposed to have the number of the voice mail box, which is NOT your number. Just change the option by pressing the Menu button (to the left of the trackball) and you can change this to go to voice mail on a busy, no answer, etc. I hope this helps. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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