Cellular Phones/Env2

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Question
I have the LG Env2 from verison and its giving me alot of problems. It was turning its self off when i was using it. Replaced the battery and it worked again. Now its taking 2 minutes to send a text message and most of the time it doesnt send. When I look at my photos my phone sometimes stops reading my memory card ( where my photos/videos are stored ) Should I replace the phone or are these things common on this phone and I should deal with it.

Answer
Before you replace the phone, you may want to consider removing old text messages, pictures you don't need and anything else on the device that may be clogging up space. I highly doubt there is or was anything wrong with the battery. If the device is over 2 years old, and you are eligible for an upgrade, I would consider replacing it, but if less than that, then I would just consider cleaning up the space on the device, if possible. I wouldn't say this is common, but it is a typical symptom of not enough space on the device or potentially an issue with the radio antenna. I hope this helps. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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