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Cellular Phones/Metro PCS Texting Problem

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Expert: - 10/24/2009


Question
Hello I Am Having An issue With My Texting I just Ported My Number Over From Boost Mobile To MetroPcs...I called the MetroPcs Poring Department & The Lady Told Me That The Porting Went Thru Successfully But Yet I can make calls recieve calls text but Nobody is able to text me back is there like a time line for the porting to be completed its been 2 days already and still the same problem...

Answer
The reason that people can't text you back is because they will need to remove you from their contact list and then send them a message. When they receive the message and you are not in their list, they will be able to text you back. They can then take that address from the text and add you back in their contacts. The issue is that their phones think you are still with Boost and they will need to add you back in order for their phones to know you are now with MetroPCS. Try it, I promise you it will work. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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