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About DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience
Over 15 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500)

Education/Credentials
Master's in Telecommunications

You are here: Experts > Shopping > Cell Phones/Pagers > Cellular Phones > Personal Cell phone and BES

Cellular Phones - Personal Cell phone and BES

Expert: DebiN - 10/31/2009

Question
I am using my person cell phone for work. I am connected to my work e-mail and Internet through the BES server. I read a previous question but it was in regards to texting on a business cell phone. If it is my personal cell phone do my personal text messages also go through the BES server or do they go through the service provider I have my phone with?

Answer
Even though this phone is your "personal" phone, the information that goes through the BlackBerry server goes through your company's BES server because you have the BlackBerry Enterprise plan on your account and it was activated on the BES server. That means that all data (including text)can go through the server. That doesn't mean that your company captures or saves that information (and it is very unlikely that they do), but they can and it is possible. When you are associated with a BES server, the administrator can control whether you can use the voice services, text, MMS, etc. and about 150 other things and they can capture all of this info. Most companies do not take the time, energy or money required to view and capture their employee's text messages, but as long as you are going through the BES, you should know that they can. I might suggest that you get a company BlackBerry instead of using your personal one for work. Your information actually is with your company and your carrier as it relates to text and calls and internet. I hope this helps. Thanks. DebiN

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