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Cellular Phones/blackberry 9500 on orange uk

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Question
hi
i do hope you can help im very lost i purchased a BB 9500 off ebay and have had it unlocked as im on a orange uk contract and want to use the phone. the phone works fine for voice calls and sms messaging but i have had no luck being able to use the internet and emails on it and i dont know what i need to do to set it up and as a bb is all about the internet uses its a bit of waste to have it with out it.
regards
lee

Answer
In order to use a BlackBerry for anything other than voice and SMS, you have to have a BlackBerry data plan from your carrier and the device has to have the firmware for your carrier and the specific model of BlackBerry. There is no other way to use a BlackBerry for data. If your carrier supports this model of BlackBerry, then you just need to sign up for the BlackBerry data plan and download the firmware and you can use the device for data. Otherwise, it will just be a phone with the ability to use the calendar, etc., but no synchronization or accessing the data network. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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