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Expert: - 10/11/2009


Question
I cannot download my pictures I take from my phone to the computer. I have a motorola w376g tracfone.
I recently found you can unlock this usb lock that they put on .
i went to one site and they ask who your provider is.but the only way you know that is if you call tracfone and ask them which provider they put you with , with your Sim Card.
so how else can i find who my provider is?  I know its not Tmobile, I had alot alot problems and no service ANYWHERE....

can you tell by the number on the sim card who the provider is?

thanks

Answer
If you have a SIM card and you know for certain that the provider is not T-Mobile, then the provider is AT&T. And yes, you can tell by the SIM card. If the SIM card number starts with 8901, the provider is AT&T. However, this particular phone is only sold by Tracfone, so you may not be able to get the drivers for it since it is not a resale by AT&T or other carrier. I'm not sure what having problems with service relates to your not having T-Mobile. Having problems with service can be an issue with the network, but also with the phone. I hope this helps. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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