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Cellular Phones/Cancelling a Plan/Returning the phone
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Question
Hey, my question is..
I signed up for a cellphone a year ago with Telus in Canada. The law states that if they change their TOS, I can cancel my cellphone contract within 30 days. When signing the 3 year contract, I rec'd 2 cellphones at a 400 dollar value each for free. Will I have to give these phones back upon canceling?
When you signed your contract you signed for 3 years. If you cancel without 30 days, you return your phones, your contract is cancelled and you only pay for the service you used. You absolutely cannot keep the phones. If you do not return the phones, you will be charged the full $800.00 for them. What Terms of Service did they change that is making you want to cancel your service? If you cancel your service and they have an early termination fee, you will have to pay that feel. You can still cancel at any time that you choose, but if the carrier charges an early cancellation fee, you can keep your phones, but you have to pay the fee. You can't give back the phones and not pay the fee. What did they change that has you feeling that you should be cancelling your service?
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DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience
Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.
Organizations
I belong to several organizations
Education/Credentials
Master's in Telecommunications
Awards and Honors
Received several awards for papers that I have published over the years
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