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About DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience
Over 15 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500)

Education/Credentials
Master's in Telecommunications

You are here: Experts > Shopping > Cell Phones/Pagers > Cellular Phones > battery

Cellular Phones - battery

Expert: DebiN - 11/2/2009

Question
my son's phone is only about 2 months old. he charges it every night when he goes to bed. he charged it yesterday, and today, it wont even recognize that the charger is plugged in. it wont charge at all. nothings damaged. everything is clean. any suggestions?

Answer
Try removing the battery and then putting it back into the phone and see if it charges. If it doesn't, it is likely that the charger port may be broken. The phone is under warranty, so take you can get it repaired/replaced under warranty with your carrier. I hope this helps. Thanks. DebiN

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