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Question
I bought a european model lg shine ke970 color pink off ebay. I put my sim card into it and it says limited service. No bars, no carrier shows up on it, nothin'. I thought the phone may have been locked so I purchased an unlock code, and was told they couldn't help me. Why can't I use this phone?
The reason that you can't use this phone is because it does not have the ability to work on the 850 US band. It will actually work in some areas where your carrier broadcasts on the 1900 band, but wherever they broadcast on 850, this device will not and cannot work. It's very important when you buy a phone from a place other than your carrier, that you purchase a quad band device, one that works on both the 850 and 1900 frequencies in the US. And if you need high speed, on those same bands on HSPA. This is a tri-band phone and will never work properly and fully in the US. I'm sorry that I didn't have better news for you and sorry that you spent your money on both the phone and an unlock code since it didn't need the unlock code, it was already unlocked. I hope this helps. Thanks. DebiN
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DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Experience
Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.
Organizations
I belong to several organizations
Education/Credentials
Master's in Telecommunications
Awards and Honors
Received several awards for papers that I have published over the years
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