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About DebiN
Expertise
I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience
Over 15 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500)

Education/Credentials
Master's in Telecommunications

You are here: Experts > Shopping > Cell Phones/Pagers > Cellular Phones > retrieving info from dead LG-VX9200

Cellular Phones - retrieving info from dead LG-VX9200

Expert: DebiN - 11/2/2009

Question
My daughter's LG-VX9200 screen last nightwent black, then the Verizon logo comes up like it's trying to start, then goes to black, then tries again.
We went to the local Verizon store this morning but they said there was no way to retrieve the over 200 pictures she had on there, along with other info. She has a new phone coming on Wednesday, but as a Dad, I would really like to know for sure if the info is indead lost forever.
is there any place it can be sent for retrievalor anything we can do?
Thank you very much.
Rick

Answer
What you were told at the Verizon store was correct. There is no way to retrieve info from the dead phone. I can assure you that information is correct. There is no place to go to retrieve info. It was all on the phone, I'm afraid. I hope this helps. Thanks. DebiN

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