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Expert: - 12/28/2009


Question
I get the error Check call restriction -34. I tried googling for an answer but no luck. This is a safelink phone, It's my very first cell ever. I typed a local phone # using the area code with and without the 1 and I even typed in the number without any of that. no luck, still shows the same message. This phone is local, long distance and national coverage. I can't send or recieve any messages. I have no land line so I'm unable to call tech support.  I went to the website safelink.com but I couldn't find any questions on this error and there is nothing in the manuel either.

Answer
I don't know too much about Safelink, but have you followed all of the steps to insure that you are set up for Safelink? If you are set up and your Tracfone SIM is active, you should be able to dial without a problem. You may have already seen this information, but I found some other folsk who are having the same issue, so it appears that it may be common. It is very likely that your service is not fully activated yet. I would recommend contacting Safelink about this. Here is the link to see what the others have to say.

http://www.fixya.com/support/t2615757-try_dial_but_says_check_call

I hope this helps. Thanks. DebiN

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DebiN

Expertise

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM AT&T and T-Mobile) and CDMA (Verizon, Sprint/Nextel). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Experience

Over 20 years in the Telecom industry working for the carriers with individuals, small business, medium business and large corporations(Fortune 500). Also worked as a professor in Maryland for 10 years teaching telecommunications.

Organizations
I belong to several organizations

Education/Credentials
Master's in Telecommunications

Awards and Honors
Received several awards for papers that I have published over the years

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